The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    m9750 Video Problem! Any suggestions?

    Discussion in 'Alienware' started by Jeenyus, Dec 21, 2008.

  1. Jeenyus

    Jeenyus Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    After rebooting my system about a week ago, I found that the colors on the screen seemed to be displaying strangely, corrupted, almost as if it was stuck in a lower color mode. I first checked to verify that it was indeed in 32bit color mode, and sure enough, it was. I thought that this might be a driver problem so I updated the driver. Still no luck. Next I figured I'd backup my files, format and reinstall Vista, but again, the problem persisted. I thought it could be a problem with the video card, so I reseated the card, rebooted and sure enough, the problem was still there. I connected the system to an external monitor and everything displayed fine. I'm thinking that this could be a problem with my screen. Has anyone else had this happen? Any suggestions on how to fix it? I'd really rather not have to pay whatever ridiculous amount it will cost to get it fixed...
     
    Jeenyus, Dec 21, 2008
    #1
  2. Mystik

    Mystik Notebook Deity

    Reputations:
    164
    Messages:
    1,095
    Likes Received:
    0
    Trophy Points:
    55
    did you try reseating the LVDS connector?
     
    Mystik, Dec 21, 2008
    #2
  3. Jeenyus

    Jeenyus Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    No, I'm embarrassed to say that I couldn't figure out where or how to disconnect the LCD. Anyone know of a guide that I could follow?
     
    Jeenyus, Dec 21, 2008
    #3
  4. Loggie

    Loggie Notebook Evangelist

    Reputations:
    130
    Messages:
    476
    Likes Received:
    0
    Trophy Points:
    30
    Simply reseating the video card does not prove that it is not defective (how does a graphics card unseat itself anyway?). I would think that the graphics card is the most likely problem- the LCD display driver/controller being the second.
     
    Loggie, Dec 21, 2008
    #4
  5. Jeenyus

    Jeenyus Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    The reason I figured the video card was not at fault was because using an external monitor remedies the issue. I only see the problem on this LCD screen itself.
     
    Jeenyus, Dec 21, 2008
    #5
  6. GabeZ

    GabeZ Information Technology

    Reputations:
    388
    Messages:
    876
    Likes Received:
    0
    Trophy Points:
    30
    Hi Jeenyus,
    Depending on what you see on your screen, it could be one of three issues. It's either in the video cards, screen, or a connection between the two. Is it possible to provide a screen shot or picture? Also, due to the fact that you've tried it on an external monitor, and everything seems to be normal, the video cards are probably fine. Normally, when a screen goes bad, it tends to leave multicolored bars or solid black lines through the screen (or it doesn't work at all). I'm guessing that it's a connection issue.

    Here's the procedure:
    http://4help.alienware.com/cgi-bin/...nBfc2VhcmNoX3RleHQ9bTk3NTA*&p_li=&p_topview=1

    Hope this helps,
    Gabe
     
    GabeZ, Dec 21, 2008
    #6
  7. Jeenyus

    Jeenyus Newbie

    Reputations:
    0
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    5
    That is exactly what I was looking for and it fixed my problem! SOOOOOOO very happy at the moment! Thanks again GabeZ, you're a life saver!
     
    Jeenyus, Dec 22, 2008
    #7