The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    m9750 WXGA+ screen- is it really this bad? Or is this a bad egg.

    Discussion in 'Alienware' started by Canix, Jan 10, 2008.

  1. Canix

    Canix Notebook Enthusiast

    Reputations:
    4
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    5
    After playing some games on the brand new m9750, I've noticed something about this 1440x900 screen. Not only is the viewing angle quality terrible, the affects of looking at the screen from different angles (whitened black pixels, mostly) can be seen easily by viewing it straight on. The lower and upper regions of the monitor have severe problems with whitened black pixels.

    Although the effect is overly emphasized in this picture by the dark room and no flash, it still gives an idea of what is happening.

    [​IMG]

    Any idea on whats going on with this LCD panel? I hope this is not the norm for this screen. Word from others, especially other m9750 owners with the 1440x900 screen, would be greatly appreciated.
     
    Canix, Jan 10, 2008
    #1
  2. alienware_fanatic

    alienware_fanatic Notebook Consultant

    Reputations:
    2
    Messages:
    282
    Likes Received:
    0
    Trophy Points:
    30
    i dont have this screen but i hope you dont have the dead pixel problem...because that is a serious problem.
     
    alienware_fanatic, Jan 10, 2008
    #2
  3. Canix

    Canix Notebook Enthusiast

    Reputations:
    4
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    5
    The dead pixel problem?
     
    Canix, Jan 10, 2008
    #3
  4. Absolut1on

    Absolut1on Notebook Enthusiast

    Reputations:
    0
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    5
    I have the same screen but suffer no problems with it.
    I believe yours may be a one off and should be covered by your Alienware warranty.
     
    Absolut1on, Jan 10, 2008
    #4
  5. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

    Reputations:
    22,339
    Messages:
    36,639
    Likes Received:
    5,091
    Trophy Points:
    931
    That is some serious light leakage. That sure does look like an issue, but before you call Alienware, wait for other M9750 owners to chime in.

    I tested an Alienware M7700 laptop back in early 2006 and it had a matte WXGA+ screen - it was not so great. You can read my comments in the review:
    http://www.notebookreview.com/default.asp?newsID=2841
    However it wasn't as bad as the one you are describing now.
     
    Charles P. Jefferies, Jan 10, 2008
    #5
  6. Quadzilla

    Quadzilla The eye is watching you

    Reputations:
    7,074
    Messages:
    8,376
    Likes Received:
    94
    Trophy Points:
    216
    my 9750 has one of the blackest laptop screens ive ever seen i mean its black at boot with no leakage its the wxga same as yours i could agree that the viewing angles arent superb but its a pretty damn nice screen yours looks WAY off imho.
     
    Quadzilla, Jan 10, 2008
    #6
  7. Canix

    Canix Notebook Enthusiast

    Reputations:
    4
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    5
    Good to hear that this is not the norm.

    The laptop was sent out to Alienware today, after spending some time on the phone with tech to see if it was a connection problem with the LCD. Although its pretty unlikely that a connection problem would cause something like this. The rep agreed that, after seeing the pic, it would have to be sent in. I'd better get a new LCD or I'ma be pissed. Although so far, Alienware's customer service seems alright.

    Has anyone sent their notebooks in for repair? Any idea on how long the process usually takes?
     
    Canix, Jan 10, 2008
    #7