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    m9750 turns off randomly in the middle of gaming ---- HELP PLEASE!

    Discussion in 'Alienware' started by Gershalom, Oct 10, 2008.

  1. Gershalom

    Gershalom Newbie

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    Hi everyone,

    I've had my Alienware m9750 for over a year now.

    Specs Are:

    Windows XP pro, SP 2
    T6700 @2.33 GHz
    2 GB ram
    7950 GTX go... 2x in SLi.
    200 gb HDD

    Initially I had it setup with the default AW drivers that did not allow xp to pick up the SLi settings properly. As their beta drivers came out after months of talks, I upgraded to them. Now, im running the 174.74 modded drivers from laptopvideo2go.com.

    I followed all the steps from a thread on this forum to properly install and use the modded drivers. They installed fine, and there is definitely a marked performance increase. However, the entire PC randomly turns off when in the middle of gaming, only when the setting in the nVidia control panel are in some sort of SLi configuration ( force split frame, or alternate frame 1 & 2 redering). If i set it to Single GPU or nVidia recommended, the PC runs fine.

    I have read up in places that it could be a cooling issue with the CPU when it runs over 100 c.


    Any suggestions on how to fix this issue?

    thanks,
    Gershalom
     
    Gershalom, Oct 10, 2008
    #1
  2. simonmpoulton

    simonmpoulton Notebook Deity

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    Could be one of your graphics cards is crapping out under load. Check the temps of the cards with rivatuner
     
    simonmpoulton, Oct 10, 2008
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  3. Gershalom

    Gershalom Newbie

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    you think one card going out kills the whole system?

    Gershalom
     
    Gershalom, Oct 10, 2008
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  4. simonmpoulton

    simonmpoulton Notebook Deity

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    It's certainly possible, if it suddenly stopped rendering then it may well cause the system to shut off to protect itself.
     
    simonmpoulton, Oct 10, 2008
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  5. Stone825

    Stone825 Notebook Virtuoso

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    Wait if your CPU is hitting 100C then something is wrong. In addition if ANY part of the system gets too hot it will shut down immediately. I would suggest calling AW and ask for Arctic Silver 5 for your CPU, GPU, and Northbridge because that will help reduce temperatures if you paste it correctly.
     
    Stone825, Oct 10, 2008
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  6. dwend

    dwend Notebook Evangelist

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    He didn't say it was running 100C, he read somewhere it is bad if it reaches that.
    It might not be getting enough power for it to run the 2 GPU's might want to check the PSU.
     
    dwend, Oct 11, 2008
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  7. Gershalom

    Gershalom Newbie

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    ok so i got speedfan to check my running temps of both the gfx card and cpu.

    the idling temp is in the high 80s celsius. im thinking waay too high???

    i upped my cpu usage to 100% to just check and the temp hit like 97c without even using intensive 3D apps. whats going on? im going to air out my fan vents tonight.

    any other suggestions?
     
    Gershalom, Oct 11, 2008
    #7
  8. Stone825

    Stone825 Notebook Virtuoso

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    Holy **** those temps are super high. Try to clean out your air vents. However, if that doesn't work I would definitely recommend thermal paste like AS5 because it could be that there isn't enough contact there.
     
    Stone825, Oct 12, 2008
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  9. Gershalom

    Gershalom Newbie

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    btw stone,

    has aw been good about getting your stuff done?
     
    Gershalom, Oct 12, 2008
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  10. Ferrari

    Ferrari Notebook Evangelist

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    my alienware kept shutting off in the middle of gaming and getting the BSOD, then i took off my service cover and found that my vents and cooling fan was caked in dust. Cleaned it out and solved my problem. so check you vents.

    response to second post) Yes imo youre graphics can kill the whole system because mine severly artifacts and causes ctd,bsod, lockups you name it and everytime i have to hard boot my computer.
     
    Ferrari, Oct 13, 2008
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  11. Gershalom

    Gershalom Newbie

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    thanks bro. im getting some AS5 in case i need to reapply the stuff.

    opening the cover tomorrow, hope that its only the dust!
     
    Gershalom, Oct 13, 2008
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  12. Gophn

    Gophn NBR Resident Assistant

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    please visit the NBR Cooling Central to find out how to properly take care of your notebook ... and how to prevent overheating... which seems to be your issue if you never clean out your vents and fans regularly.
     
    Gophn, Oct 13, 2008
    #12