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    new M15x - already problems

    Discussion in 'Alienware' started by kuhne, Nov 30, 2008.

  1. kuhne

    kuhne Notebook Geek

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    Two problems mainly, first, sometimes the computer decides not to turn on at all, sometimes it turns on without the lights of the keyboard and anything. sometimes I have to try several times until it works.

    and another problem I have, the aliensense software (cammera face recognition) stoped working. The recognition works fine still but If I try to go to the software settings, in the control pannel, it doesnt go into the settings anymore.


    any idea whats going on?

    thanks
     
    kuhne, Nov 30, 2008
    #1
  2. pencilcheck

    pencilcheck Notebook Consultant

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    is it brand new? did you remove or install or change something?
     
    pencilcheck, Nov 30, 2008
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  3. whizzo

    whizzo Notebook Prophet

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    update BIOS to x32 (or x36, if you're already deaf), reinstall chipset driver, reinstall OSD and command center. you should find everything on MyHive.
     
    whizzo, Nov 30, 2008
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  4. cha

    cha Notebook Deity

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    Just to add to what whizzo said:

    In order to check which BIOS version you have, click start, search for system information, click it, you should see your bios version on the right side
     
    cha, Nov 30, 2008
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