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    problem with m15x please help

    Discussion in 'Alienware' started by puttipongza, Mar 19, 2010.

  1. puttipongza

    puttipongza Newbie

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    While i was playing some game the screen start to blink and the balloon at the bottom right say that "the driver has stopped responding and now successfully fix" This happen almost every time i play this game

    Why is this happen and can it be fix
     
    puttipongza, Mar 19, 2010
    #1
  2. Marcham93

    Marcham93 Notebook Evangelist

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    Marcham93, Mar 19, 2010
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  3. puttipongza

    puttipongza Newbie

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    But i am using window 7
     
    puttipongza, Mar 19, 2010
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  4. Villosa

    Villosa Notebook Deity

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    We can help but we'll need to know some info:

    1. M15x or the Area-51 m15x?
    2. Which game is causing the crash?
    3. Does it happen to any other games?
    4. What driver are you using?
    5. Have you updated drivers without fully uninstalling the older version, ie. running Driver Sweeper?

    That should be a good start to get some support going.

    I'll check back in a bit.
     
    Villosa, Mar 19, 2010
    #4
  5. puttipongza

    puttipongza Newbie

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    1.M15x
    2.Pes 2010,Napoleon total war
    3.no, i can play others game like MW2
    4.for gtx260m 186.47, A00
    5.I try to install the new driver but didn't use Driver sweeper i install it normally
     
    puttipongza, Mar 19, 2010
    #5
  6. Villosa

    Villosa Notebook Deity

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    By installing normally did you uninstall the previous driver first through device manager? I would highly suggest the following anyway to try to fix graphical crashes.

    1. Download Driver Sweeper and your driver of choice
    2. Uninstall previous driver
    3. Run Driver Sweeper and check Nvidia Drivers (I think but it's Nvidia something but not the chipset) and run the scan.
    4. Clean out all remaining registry etc from the previous driver
    5. Reboot into safe mode
    6. Uninstall drivers again if Windows automatically installed a generic driver for you and run Driver Sweeper as before.
    7. Install your driver of choice
    8. Reboot
    9. Tell me how it goes
     
    Villosa, Mar 19, 2010
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  7. puttipongza

    puttipongza Newbie

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    It doesn't work
    Can any one answer my please
     
    puttipongza, Mar 19, 2010
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  8. puttipongza

    puttipongza Newbie

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    Can anyone answer me
     
    puttipongza, Mar 19, 2010
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  9. mevlar

    mevlar Notebook Consultant

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    are you using all current drivers?
     
    mevlar, Mar 19, 2010
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  10. mevlar

    mevlar Notebook Consultant

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    also do you download optional updates from windows update?
     
    mevlar, Mar 19, 2010
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  11. puttipongza

    puttipongza Newbie

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    I am using all the current driver and which optional update do you mean
     
    puttipongza, Mar 19, 2010
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  12. darkloki

    darkloki Notebook Deity

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    Your videocard could be dying, when I had my m1730 XPS laptop it said the same thing when the card was dying. I'm not saying it is or isn't, I'm just saying it's a possibility. I did bake my card and then it started working again, but again you wouldn't want to do this especially if you just got the system. If I were you I'd contact alienware/dell right now.
     
    darkloki, Mar 19, 2010
    #12