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    returning AW?

    Discussion in 'Alienware' started by cinek2, Oct 15, 2008.

  1. cinek2

    cinek2 Notebook Consultant

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    i'm thinkin bout returning my m17x - the customer service is really poor etc

    I heard about some re-stocking fee - can anyone please tell me what it is and how long (around) will it take to get my money back?
     
    cinek2, Oct 15, 2008
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  2. whizzo

    whizzo Notebook Prophet

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    the restocking fee is (to my knowledge) only in the USA. it means you have to pay a 15% restocking fee (which basically means you only get 85% of your money back) if you're returning your notebook even though it's working fine. as for how the long the money takes to get back to you, it's different in every case, some guys got it within a week, some got it after a month or two. i would suggest contacting AW_James or AW_Armando, they might be able to take influence and speed up the process.
     
    whizzo, Oct 15, 2008
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  3. cinek2

    cinek2 Notebook Consultant

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    thanks

    does any1 know what it is in the UK?
     
    cinek2, Oct 15, 2008
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  4. whizzo

    whizzo Notebook Prophet

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    i don't think there is any in the UK. shoot MrDJ a PM, he should know.
     
    whizzo, Oct 15, 2008
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  5. MrDJ

    MrDJ Notebook Nobel Laureate

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    he did and its no restoking fee for the uk yippee :)

    hi whizzo,you not decided about changing sides yet?
     
    MrDJ, Oct 15, 2008
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  6. whizzo

    whizzo Notebook Prophet

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    i'm not. seeing how DDR3 isn't much of a gain over DDR2, and my m15x is working perfectly, I've turned down the offer. plus i love the looks of my m15x, not to mention AlienFX :D
     
    whizzo, Oct 15, 2008
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