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    ripley to skullcap? Alienware officals help!

    Discussion in 'Alienware' started by arcade16, Oct 15, 2008.

  1. arcade16

    arcade16 Notebook Consultant

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    I was wondering (and maybe you guys who have dissected your machines can answer this) if you can change from ripley to skullcap. I was talking to someone with alienware about this and he said it would be possible for 100 bucks, before i could find out more, we got disconnected :( . My short memory forget his name and so i had to speak to another random representative who said it could not be done. Can i get some clarification?
     
    arcade16, Oct 15, 2008
    #1
  2. Packer445

    Packer445 Notebook Consultant

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    /would also like to know
     
    Packer445, Oct 15, 2008
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  3. Ayle

    Ayle Trailblazer

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    Wouldn't changing the design basically equate to getting a new lid? Technically it can be done, but I don't know if Alienware would approve the operation...
     
    Ayle, Oct 15, 2008
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  4. t2ppp124

    t2ppp124 Notebook Consultant

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    Hmm, sounds cool... if you hear anything else make sure to let us know :)

    Tom
     
    t2ppp124, Oct 15, 2008
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  5. crystak

    crystak Notebook Evangelist

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    How interesting, I'd love to hear some clarification on this!
     
    crystak, Oct 15, 2008
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  6. Napbree

    Napbree Notebook Evangelist

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    You can. I emailed them about the black chassis. And they said exactly the same thing! They said it would cost £100 for the chassis and labour, and then however much for shipping costs.
    You just need to send it in.
     
    Napbree, Oct 15, 2008
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  7. arcade16

    arcade16 Notebook Consultant

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    cool! u rock!
     
    arcade16, Oct 15, 2008
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  8. imran-17

    imran-17 Notebook Geek

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    thats good
     
    imran-17, Oct 16, 2008
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  9. Alienware-Armando

    Alienware-Armando Company Representative

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    Hello all,

    Just wanted to clarify that currently skullcap is only available when purchasing the system, however let me confirm this and will have a confirmation for you. we apologize for the confusion.

    Thank you.
     
    Alienware-Armando, Oct 16, 2008
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  10. Napbree

    Napbree Notebook Evangelist

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    Erm, so AW dstaff have been bull****ting us?

    They sent me an email saying that they could change the chassis! WHat's going on? :(
     
    Napbree, Oct 16, 2008
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  11. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    As I pointed out in another thread, every company has to deal with variability of service personnel. Alienware is no different. Reps make up stuff sometimes for whatever reason. Take what Armando said above as Alienware's official stance.
     
    Charles P. Jefferies, Oct 16, 2008
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  12. ksufiji

    ksufiji Notebook Consultant

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    Well of course you can change the chassis. You just gotta send it in, and they'll charge you for it...and it'll probably take a while, for one reason or another.

    Anything is possible with money silly rabbits...
     
    ksufiji, Oct 16, 2008
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  13. Alienware-Armando

    Alienware-Armando Company Representative

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    Hello and thank you for your patience,

    Just wanted to clarify and confirm, the skullcap is not available as an upgrade. You may make the change only if the system is in production and has not shipped. We apologize for the confusion.

    Thank you.
     
    Alienware-Armando, Oct 17, 2008
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  14. arcade16

    arcade16 Notebook Consultant

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    this is a stupid policy. Alienware's selling point is aesthetics, i can go with a more powerful system from sager for less money, but its the alienware look that keeps me from doing this. Why not allow even further customization like sprays and stuff? This would be EASY money for alienware!
     
    arcade16, Oct 17, 2008
    #14