saved $278 by switching out 260m sli to 280m sli.

i saved $278 by switching out 260m sli

 

Using up more space on the interwebs!

atleast give some more detail rather than just 1 line, surely you expect people to want to know more...

 

i complained to 8 different rep,2 supervisors today and told them i wanted the 280m sli instead of 260m sli.I went to talk to the supervisor and told them that this custoemr service is unacceptable that they should compensate me for the time i spend on fixing this small issue. The lady gave me 10% discount

i got really happy i thanked her 5 times.
and told her i appreciate what she had done for me.
i was pretty pissed off at the customer service reps.
7% epp+ 3% extra for pain and suffering and a $30 discount dell gift card for my trouble. i saved a little over $300 with free shipping $278 + 29.00= $307.00

my total hours spend on the phone with dell 1 hour and 45 minutes.....today
LOL i am a happy camper now.

by the way did i mention she also gave me free shipping.
LOL damn i love dell now and i had to kiss talking to the lady supervisor in the end. i went through 2 supervisors. God was it worth it at the end, they canceled my original order and replaced with the new kick near max out order with the sli 280m for alot cheaper because of the discounts LOL.
I have my epp representative extension number

 

but do you have to start over the whole waiting process now?

 

yes scook she helped me redo the whole process again and applied all the discounts. i was able to almost max spec the m17x this time. i pretty much got 280m sli for free with the discounts and free shipping and a dell gift card.

 

Wow, you got lucky lol.

 

I think that I got the biggest discount out of everyone.
What did I do? A Secret.
What did I get? I used Sleey0's Epp site with the 7% automatically applied. Then on top of that, the Dell Rep , Maryanne, added another 7% discount. She also threw in free shipping and cut off $80.00 USD from the total price.
In the end, I got my system for $2,400 USD Flat; That number includes tax and everything.
Seriously, if you think about it, with all that discount, I practically did not pay tax or shipping.

Seen in the good way, I paid $ 2167.00 USD if I did not include tax or shipping.

My Specs are in my Sig:

M17x | Black | Q9000 | Dual Sli GTX 280M | 1920x1200

Retail $2,800 USD (Does not include Tax/Shipping)
The deal I got?
$ 2167.00 USD


I saved $665.00 USD

 

Warcraft, what are your final specs now?


Edit: Ok, I just read lemonspeaker's post, I must be doing something wrong. My rep is not budging at all, and "acting" like he is giving me so much already.

 

Yeah.... an extra 7%, $80, and free shipping on top of sleey0's e-value (which also has 7%)!?

I mean the $80 and free shipping is feasible... but 7%....

 

Yeah. Maryanne is the best~! Ask for her!

 

my new configuration is p8600, 500gb 7200 rpm, 280m sli, dvdrw driver, 1900x1200 wuxga, 1 year warranty with complete care, silver chassis, alienware respawn recovery cd and 4 gb memory ram 1333. im going to be overclocking both 280m sli and p8600 hence 1333 memory chip.

my qx9300 is coming from hp (oem)
and my 2nd seagate momentus 500 gb hard drive 7500rpm is coming from new egg.

 

AHHHH!!!! Okay, so I place my order *yesterday*, take a day off to go relax for a bit, come back and see about three threads all dealing with prices and discounts and getting money back.....

So my question is here, as it has been in three other threads.. (sorry for those of you reading this more than once )- what the hell do I do to get *any* discount? The reps I've spoken too (all part of some 'Team Maverick') say that they can give me *NO* discounts on the M17x.... so I paid about the same price as you Warcraft for 260m's, 250 GB, and 1066 RAM....

 

call an epp rep not your normal rep from dell.
there is epp department that gives you 7% and free shipping. But i had to cry beg and kiss their for extra 3% and a dell gift card.

 

Okay, so how would I go about contacting an EPP rep? I don't particularly work for *anyone* right now, so would I still be eligible for it? It does stand for Employee Purchasing Something or Other, right?

 

hum can you access a college edu email?
if you tell them you work for someone they might need your employee id.

but you can ask for free shipping thats a given.

heres the number
888-598-4008

 

That's the thing- right now I only am doing an internship in DC with the Smithsonian. Other than that I'm just a normal college student. Either way though, I'm calling right now and trying to get this cancelled. Then I can re-do it in a few days and hopefully get it for a bit cheaper.

 

call epp and tell them your a university student
they will want your edu email to verify thats all there is to it and ask the epp rep for free shipping too, It took me 8 reps and 2 supervisor to just cancel my order but good luck if you cant i can give you my epp rep that handled my discounts and canceling.

 

Okay- am calling now to cancel. Would you PM me numbers and stuff if you could in case it doesn't go smoothly? Thanks for all the help Warcraft...it's really good to have the forums here. Wish I had found them a bit sooner.

 

i bet i'm going to be the only one that has to pay full price

i can't find the 7%epp discount and then sleep0 code. i want it.

 

Okay, no luck so far canceling, and it's past 9 PM central which is when they close. Sooooo..... any names I can ask for that you all *know* will cancel orders?

 

Wish we had a Maryanne here in the Netherlands plus comparable prices off course!