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    there's no white light for my m15x?

    Discussion in 'Alienware' started by blacktea28, Apr 13, 2009.

  1. blacktea28

    blacktea28 Newbie

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    hello guys i just got my m15x a few days ago and its working fine.
    however, i noticed that i couldnt change my keyboard or alienheads into white lights because it doesnt have white colour option, instead i got four different kinds of blue colours. anyone else got this problem???
     
    blacktea28, Apr 13, 2009
    #1
  2. whizzo

    whizzo Notebook Prophet

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    this seems to be an issue with the new version of the command center. i don't think there's anything you can do about this, except perhaps try to install the old version.
     
    whizzo, Apr 13, 2009
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  3. findvikas

    findvikas Notebook Deity

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    or better switch to AuroraLightsFX :)
    Gosh.... do they have software testers at Alienware... nevermind they dont have hardware testers as well :p
     
    findvikas, Apr 13, 2009
    #3
  4. CSHawkeye81

    CSHawkeye81 Notebook Deity

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    That would be us.
     
    CSHawkeye81, Apr 13, 2009
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  5. Flash676

    Flash676 Notebook Enthusiast

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    I don't think this problem is entirely due to the Command Center. I have the newest version (1.0.33.0 I believe) yet still have white as an option. I've always had white available regardless of the CC version.
     
    Flash676, Apr 13, 2009
    #5
  6. findvikas

    findvikas Notebook Deity

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    what is your version blacktea?
     
    findvikas, Apr 13, 2009
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  7. blacktea28

    blacktea28 Newbie

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    i got the 1.0.33.0 version this is so weird....did i get a fake m15x or something lol?
     
    blacktea28, Apr 13, 2009
    #7
  8. findvikas

    findvikas Notebook Deity

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    No you did not... these are just free stuff you get with your alienware purchases :)

    Dont worry, try AuroraLightsFX from here - http://forum.notebookreview.com/showthread.php?p=4002404
     
    findvikas, Apr 13, 2009
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  9. blacktea28

    blacktea28 Newbie

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    thanks dude!

    well there are still a few things.............
    i didnt get a mouse pad from them and i got a different alienware manual!?
    i saw different ones from unboxing videos on youtube....
    this is my alienware manual.....
    [​IMG]
     
    blacktea28, Apr 13, 2009
    #9
  10. gx470

    gx470 Notebook Guru

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    your manual looks..so..awesomeeelol mines just..black with a indent of an alien
    also..mines portrait not landscape
     
    gx470, Apr 13, 2009
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  11. CSHawkeye81

    CSHawkeye81 Notebook Deity

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    Nice manual, btw how does everyone who has a WUXGA screen like theirs??
     
    CSHawkeye81, Apr 13, 2009
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  12. TwoBall McSticks

    TwoBall McSticks Notebook Geek

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    That's the same manual I received with my 2/15/09 m15x order. I think it's just what they ship now, and I tend to like it better.

    As for the missing mouse pad, I suspect this is not an oversight, but infact deliberate. I say this because I too was missing my mouse pad, and called to ask why.

    The CS agent I spoke with (not Roswell) said that he didn't think they shipped their systems with mouse pads unless a mouse was purchased in the order. I pointed out that the youtube unboxing videos that their website promoted showed mouse pads in the boxes with the other included accessories. He politely agreed that it was their mistake, and in an effort to "keep a good relationship with a new customer," he shipped a mouse pad straight away.

    To speak to your original point of the missing white lighting option, I am missing this as well. If you'd like to take the reigns on this one, and get in touch with Roswell for more insight, I'd be in your debt. I am too often busy with work during their hours of operation, and have yet to call them on this problem. At the very least, AW ought to update their website with current screen shots of the software so that more people are not misinformed. Regardless, here's a bit more info on the matter.

    p.s. Could you try using a lower res on your photos? I opted for performance on my m15x rather than screen real estate, and the scrolling back and forth to read things is a touch annoying.
     
    TwoBall McSticks, Apr 13, 2009
    #12