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    warranty ending soon...

    Discussion in 'Alienware' started by otaku, May 5, 2009.

  1. otaku

    otaku Notebook Deity

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    Should I extend? I know the service is bad but I'd rather not pay for parts/repairs out of pocket later (likely more than the cost of warranty) wanna keep this at least 2 more years probably.

    Also if I hurried it in before warranty ends do you think I could get the hinges replaced (no cracking etc. just creaking!!!) and also need some screws for the service panel.
     
    otaku, May 5, 2009
    #1
  2. poliuy

    poliuy Notebook Evangelist

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    yes get it extended.
     
    poliuy, May 5, 2009
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  3. N1kkon

    N1kkon Notebook Consultant

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    Mine ends in october ( yeah i know thats a while from now ) but I really want to extend mine too. I have this gut feeling my hinge is going to break the moment I hit one year. I hope it doesn't because I would hate to wait for AW to fix my lappy that's better than having a broken one. But since I already have a year warranty, can I just buy another one year? Or will I be forced to buy the 2 year?
     
    N1kkon, May 5, 2009
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  4. sneakyFspy

    sneakyFspy Notebook Consultant

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    You can buy either a 1 or 2-year extension for a maximum total of 3 years of warranty on each Alienware laptop and desktop.
     
    sneakyFspy, May 5, 2009
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  5. N1kkon

    N1kkon Notebook Consultant

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    Ahh I see. Well thats good to know :D thanks!
     
    N1kkon, May 5, 2009
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  6. Alienware-Rose

    Alienware-Rose Notebook Guru

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    Hello Otaku and N1kkon, you will both want to contact support about the hinges and service panel prior to your original warranty expiring at 1-866-287-6727, option 3, then 1(US) or online at- http://support.alienware.co.uk/Support_Pages/contact_support.aspx(International).

    The warranty for our AW notebooks can be extended with 1 or 2 more years (3 years max).

    For warranty extension pricing and informtation, you will want to contact us at 1-866-287-6727, option 2 (USA) or via email [email protected] (International).

    Please feel free to PM me if you have additional questions or would like to verify the warranty expiration date for your system.

    Have a nice day!
     
    Alienware-Rose, May 5, 2009
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  7. otaku

    otaku Notebook Deity

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    just extended my warranty to 3 years. Thought I was getting ripped paying 283 over the phone but online with a new system its actually 16 dollars more!
     
    otaku, May 5, 2009
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