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    After repair from Apple, having Kernel Panic (fixed))

    Discussion in 'Apple and Mac OS X' started by t3rom, Nov 21, 2009.

  1. t3rom

    t3rom Notebook Consultant

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    Well, Apple not only fixed the issue for me but went above and beyond by giving away a free Magic Mouse as a compensation for the inconvenience I had to go through. The fix was simple reinstallation of Mac OS X.

    I'm a happy camper, you gotta love Apple :)
     
    t3rom, Nov 21, 2009
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  2. doh123

    doh123 Without ME its just AWESO

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    at least they try to make up for their mistakes most of the time.
     
    doh123, Nov 21, 2009
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  3. Budding

    Budding Notebook Virtuoso

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    What's this? Recreating a thread just to bash Apple?? Why I oughtta...

    oh wait...

    nevermind.
     
    Budding, Nov 21, 2009
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  4. Seshan

    Seshan Rawrrr!

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    Man that's such crappy service, How dare they give you a free magic mouse!! Demand them to take it back!

    It may have been a firmware problem like said in the other thread and re-installing OS X fixed it.
     
    Seshan, Nov 21, 2009
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  5. NordicPC

    NordicPC Company Representative

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    Excellent news! How do you like the magic mouse?
     
    NordicPC, Nov 21, 2009
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  6. t3rom

    t3rom Notebook Consultant

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    It's somewhat twitchy, need some time to get used to it.
     
    t3rom, Nov 23, 2009
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  7. dav2032

    dav2032 Newbie

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    t3rom, I'm glad this worked out for you.

    I just got my MBA back from apple today - I had the exact same display problem as you.

    Now I have the same kernal issue - same error, same symptoms, same everything.

    Is there anyway I can fix this myself without sending back to apple? what was reinstalled? OSX+Snow Leopard, or just the snow leopard bit?

    you can imagine how grateful I will be for any info!

    best,

    dav
     
    dav2032, Nov 28, 2009
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  8. weinter

    weinter /dev/null

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    I expect it to be the kext driver for the LCD Panel but you might want the mighty mouse...
    There is a folder contain kext files which are drivers for OS X.
     
    weinter, Nov 28, 2009
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  9. dav2032

    dav2032 Newbie

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    t3rom - I'm going crazy over here! I've sent my MBA back to apple to sort out the brightness kernel panic and they have just told me its my harddrive's fault and are charging me over $500 to change the HD. The HD was working perfectly before I sent the MBA in with with the cracked hinge, how can this be???

    What on earth did the apple guys in canada do? Are you sure it was only a OS reinstall? I've done this and it did not sort out the brightness kernel panic. I'd love to get the guys fixing my mba to get in touch with the ones who fixed yours!

    thanks.
     
    dav2032, Dec 2, 2009
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  10. weinter

    weinter /dev/null

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    1)Harddisk don't cost 500 it cost less than 100 bucks
    2)Different area different service competency
     
    weinter, Dec 2, 2009
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  11. Seshan

    Seshan Rawrrr!

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    You don't have Apple care?

    What are the guys going to do that fixed his? They did a OS install and it fixed the problem, you said a OS install didn't fix your problem so that's not the problem. Maybe it is your hard drive. Tell them you don't want to pay and replace the drive your self.
     
    Seshan, Dec 2, 2009
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  12. weinter

    weinter /dev/null

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    It is certainly not the harddrive.
    If it was the stupid harddrive it wouldn't even boot.
    It should be the brightness display driver kext, Apple replaced the screen with a different model and forgot to replace the driver as well.
    Just go and try replacing the brightness display driver(you have to download the kext driver somewhere).
     
    weinter, Dec 3, 2009
    #12