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    Apple Care Agreement Question - Can You Help?

    Discussion in 'Apple and Mac OS X' started by Tolkannn, Mar 13, 2009.

  1. Tolkannn

    Tolkannn Notebook Evangelist

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    Hi there I've just ordered a MacBook and its on the way.

    Yesterday my Dell XPS M1530's 320GB hard drive died on me and I got a replacement today. My MacBook was ordered with a 250GB hard drive.

    Would Apple Care still cover me if I put that new 320GB hard drive in my MacBook? As in, Because its a different hard drive than the one I bought it with would they refuse to replace it if it fails? And would this be voiding the Apple Care terms?

    I've emailed Apple but they can't help me with email, I have to call but I'm out of the country at the moment...

    Thanks :)
     
    Tolkannn, Mar 13, 2009
    #1
  2. RadcomTxx

    RadcomTxx Notebook Deity

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    since the harddrive is user replaceable they would require you to put the original drive (and ram if you change it) back in before warranty work is applied.

    so they won't replace the 320gig drive if that one fails, they would only replace the one that came with the machine.
     
    RadcomTxx, Mar 13, 2009
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  3. ClearSkies

    ClearSkies Well no, I'm still here..

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    Yes, AC will cover everything about your MacBook EXCEPT for the 320 hdd you drop in since this would not be part of the original item that was shipped to you.

    HDD and RAM upgrades do not void warranty, but neither does Apple warrant aftermarket upgrades to these items (these would then come directly from the HDD/RAM manufacturer).
     
    ClearSkies, Mar 13, 2009
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  4. Tolkannn

    Tolkannn Notebook Evangelist

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    Thanks for the answers :)

    I guess it might not be worth changing it then...

    Well thanks agian!
     
    Tolkannn, Mar 13, 2009
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  5. tayb

    tayb Notebook Consultant

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    If the hard drive from Dell is brand new and has 70GB more space why not just pop it in there and use it?
     
    tayb, Mar 13, 2009
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