Battery Replacement - Call Apple or go to store?

Do you guys recommend calling up Apple support or visiting the Apple store to have my battery replaced? At the moment, my battery has only 78% health after only 79 cycles. I did calibrate the battery more than once to double check and the health remained the same. Apple should replace the battery as I am only 1.5 years through my Applecare, shouldn't they?

 

If you are close to an Apple store, than go see the geniuses. If you're not too close, try calling first. That's what I would do.

 

If I had my battery replaced by phone, will Apple ship me a new battery and have me ship my old one back to them? If so, will they charge me shipping for either way?

 

I tried getting my battery replaced, and they said on the phone that in most cases, the battery is only covered within the first year. Even if you have apple care : s

But yea, if its down to 78% after 79 cycles, it kinda seems like something is wrong. So they might replace it.

And when I got something from apple, they paid shipping both ways.

 

Hopefully they will replace my battery.

Also, I noticed lately the green light on my Magsafe adapter would not appear, although the battery is still charging. If I remove the Magsafe adapter from my MBP and plug it back in, the light illuminates again. Any idea why?

 

faulty magsafe connection/charger.

I brought it up, and they gave me a new one right away instore. Depending on how the cable has been stressed, it will do this (atleast for me) if you wiggle the cable right at the magsafe end, the led might turn on/off. Thats what happened in my situation.

 

So you had the same exact problem? Were you able to duplicate the problem in store because I don't know why exactly this happens and don't know if I can actually PROVE to them it is actually faulty?

 

umm, it got to the point where it was happening pretty often. when i went into the store, i couldnt duplicate it, but the genius knew to wiggle the cord and saw it. so i guess its kinda a known issue/hes seen it before. But yea, he kinda seemed to know about it, so he just swapped it out right there.

so i guess it depends on the genius you get (maybe?) try wiggling the cable and see if you can reproduce it before you go in.

 

Okay..I just discovered another issue. This time when I insert CDs/DVDs into the drive, it would read the disk but the drive would emit a very loud rotating noise. It sounded like the disk was rotating as fast as it could and that the drive was about to just overheat. It also took awhile for the CD to eject... Since I don't use the drive alot, I don't know whether or not they actually get this loud or is it faulty?

 

take it to the store, mention it, if its faulty theyll do something. if it normal, they wont.

you can do battery and whatever else you want all in one visit

 

call them. they overnight/2day you a new battery. You put old battery in box, with return label thats inside.

That's it.