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    Best buy New Macbook Air

    Discussion in 'Apple and Mac OS X' started by wirelesspirate, Nov 18, 2009.

  1. wirelesspirate

    wirelesspirate Notebook Consultant

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    Today I purchased a macbook air and the external drive from my local best buy. Inside my SHRINK WRAPPED $100 drive was a dvd! Geek Squad Mac Customizer 1.5. Does this mean my DVD drive was not new??? How do I proceed??? Thanks!
     
    wirelesspirate, Nov 18, 2009
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  2. crazycanuk

    crazycanuk Notebook Virtuoso

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    means they opened the drive, used it for something, then forgot the disk and re shrinkwrapped it ..... if the drive is 100% dont bother just coffee coaster their disk or if you feel like take back the disk.

    this is actually fairly common
     
    crazycanuk, Nov 18, 2009
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  3. wirelesspirate

    wirelesspirate Notebook Consultant

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    Thanks for the reply. What is the DVD used for?
     
    wirelesspirate, Nov 18, 2009
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  4. Jervis961

    Jervis961 Hall monitor

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    I'd take it back and politely ask how a DVD got into a drive I purchased as brand new. If they have any sense of decency they will give you some money back. If they don't bite just ask them for a new one. I'm sure there isn't anything wrong with it but that isn't the point.
     
    Jervis961, Nov 18, 2009
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  5. MrD1sturbed

    MrD1sturbed Notebook Evangelist

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    At least it wasn't pr0n, lol ;)
     
    MrD1sturbed, Nov 18, 2009
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  6. crazycanuk

    crazycanuk Notebook Virtuoso

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    I have gotten that included in an MBP 17" ..... now that was fun to talk to a manager about
     
    crazycanuk, Nov 18, 2009
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  7. surfasb

    surfasb Titles Shmm-itles

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    The DVD is used to do their Geek Squad tweaks. Stuff like uninstalling all the customware, install their tweaks, etc etc.

    Odd, the Geek squad here have all their programs on USB. PC and Mac.
     
    surfasb, Nov 18, 2009
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  8. wirelesspirate

    wirelesspirate Notebook Consultant

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    The drive is most definitely not new. They are getting an ear full tomorrow. Thanks for the input guys!
     
    wirelesspirate, Nov 18, 2009
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  9. crazycanuk

    crazycanuk Notebook Virtuoso

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    Anytime, go give em heck
     
    crazycanuk, Nov 18, 2009
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  10. surfasb

    surfasb Titles Shmm-itles

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    Go get em.

    WirelessPirate

    Pirate Pirate Bo Birate
    Banana Nana Fo Firate
    Be Bi Bo Birate
    WirelessPirate!!!!!
     
    Last edited by a moderator: May 8, 2015
    surfasb, Nov 19, 2009
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  11. PopRoxMimo3

    PopRoxMimo3 Notebook Deity

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    OH MAN! SNAP! Do another one
     
    Last edited by a moderator: May 8, 2015
    PopRoxMimo3, Nov 19, 2009
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  12. wirelesspirate

    wirelesspirate Notebook Consultant

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    I went back to best buy and told them I wanted to return the macbook air they said there would be a restocking fee, I asked for a manager, showed the drive with no manuals in the box and told him I didnt want to pay the restocking fee, he hesitated, I pulled out the geek squad DVD I found in my "new" drive. After some semi strong language.... I walked away with no restocking fee and a macbook pro 15" for 1299! WOOT!
     
    wirelesspirate, Nov 21, 2009
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  13. PopRoxMimo3

    PopRoxMimo3 Notebook Deity

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    Nice You went from an Air to a Pro. What did you say? lol
    I thought you would jsut end up with a new superdrive
     
    PopRoxMimo3, Nov 21, 2009
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  14. surfasb

    surfasb Titles Shmm-itles

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    I'd take that trade. Way to go.
     
    surfasb, Nov 21, 2009
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  15. wirelesspirate

    wirelesspirate Notebook Consultant

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    The air was VERY portable, but bad battery life, and some serious heat issues without tweaking via third party apps. A premium machine should not burn your flesh when it's on your lap. :)
     
    wirelesspirate, Nov 21, 2009
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  16. surfasb

    surfasb Titles Shmm-itles

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    Nor should it choke on so few programs.
     
    surfasb, Nov 21, 2009
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  17. Vogelbung

    Vogelbung I R Judgemental

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    Did they sell you a shrink-wrapped old Air too? I mean, the current one is no Dell / Sony / Lenovo / Toshiba in term of it's stability while running programs usefully, but it burns up much less.

    Some of these big-box stores are almost criminal. I've been in situations where they've kept me waiting to pick up something I bought, I get home to find it scratched to hell - what they kept me waiting for was to hurriedly clean a display model!
     
    Vogelbung, Nov 21, 2009
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  18. A.Lias

    A.Lias Notebook Consultant

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    @wirlesspirate: I'm glad to hear that you got your issues with BB resolved favorably.

    In addition to the drive issue, it sounds like ya may have gotten a lemon with your MBA. I consistently get 4-5 hours doing work on my MBA and around 3:15 while watching video/surfing and problems opening programs. Anyways, the issue's moot, but I'm sorry that you had such a bad time with your MBA.
     
    A.Lias, Nov 21, 2009
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  19. Jervis961

    Jervis961 Hall monitor

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    Awesome job!! I love how you started nice and waited to drop the boom, very effective.
     
    Jervis961, Nov 21, 2009
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  20. Peon

    Peon Notebook Virtuoso

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    I knew that geek squad was "optimizing" the PC's they sell, but I didn't know they were getting their grubby hands all over Macs too.
     
    Peon, Nov 21, 2009
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  21. KingDude

    KingDude Notebook Consultant

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    Sweeet ! :)
     
    KingDude, Nov 21, 2009
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  22. surfasb

    surfasb Titles Shmm-itles

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    The Geek Squad optimizations are available on any computer you buy, Mac or PC.

    It's a moneymaker. Pop in the CD (or USB Key) and click a few icons. Cash check.
     
    surfasb, Nov 22, 2009
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