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    Do you think apple will replace it or repair it?

    Discussion in 'Apple and Mac OS X' started by Luke1708, Nov 26, 2009.

  1. weinter

    weinter /dev/null

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    Reminds me of the Vista capable fiasco.
    Capable of Running when it is not really supported = Lawsuit..LOL
    And it is not even broken drivers and system management?? It is just Aero Function...
    Something that is sue able in Microsoft is forgiven in Apple...People...
    I can only say that people are ridiculous.
     
  2. surfasb

    surfasb Titles Shmm-itles

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    Here we go again. This didn't take long to degenerate into a PC v Mac thread.

    I suggest Luke check out the earlier thread CrazyCanuk posted. Drill some vents into the baseplate. Problem solved.
     
  3. Lyanowu

    Lyanowu Notebook Consultant

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    I think there is no point in arguing because no matter what we concluded at the end the Apple store will still be the one to decide what to do. SSSSOOOOOO take the laptop to the store and see what they will do for you. But I think your laptop does have some flaws or even a defective part hidden that caused the high temperature despite whether it is on Windows or OS X, so in my opinion, take it to the store and explain everything to them, and they will test it.
     
  4. weinter

    weinter /dev/null

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    Actually I have tried to offer practical suggestion but Apple users like to sidetrack the issue play the blame game I couldn't stand it hence I started to sidetrack that is about it. Sorry to poster about that.
    Anyway my guess is Apple will only repair the unit if the problem occurs on OS X not Windows.
    1)TS should replace thermal paste with a high quality MX-2
    2)Undervolting the GPU ( VGA BIOS (if there is a VGA BIOS) level undervolting) and CPU (Windows based RMClock) should be done if possible.
    3)Drilling holes is also a good suggestion.

    However 1,2 and 3 should only be done when Apple refuse to take the case.
     
  5. doh123

    doh123 Without ME its just AWESO

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    not even close to the same

    I wasn't saying what Apple does, I was talking about definitions of words. Something being supported means that its supported... that they test it, they offer technical support on it, they will claim it works and support you.. its all about support. Just making something work does not require any support.... if it doesn't work right for you, oh well.. its not supported, if it does work for ya, good for you! I know its hard to follow the meanings cuz everyone uses the word Supported to mean actually supported and works... even apple uses it both ways....

    but Boot Camp specific... heres a quote from apple....
    from http://support.apple.com/kb/HT1656
    so they will support it to a degree, just nothing they determine is a Windows specific issue.
     
  6. surfasb

    surfasb Titles Shmm-itles

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    Yeah, it's lame when the best advice is to void your warranty.
     
  7. weinter

    weinter /dev/null

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    Any other better suggestion you can think of?
    Sue Apple?

    1)TS should replace thermal paste with a high quality MX-2
    2)Undervolting the GPU ( VGA BIOS (if there is a VGA BIOS) level undervolting) and CPU (Windows based RMClock) should be done if possible.
    3)Drilling holes is also a good suggestion.

    1) and 2) doesn't void warranty.
    Those "geniuses" at the bar wouldn't even know you did it.
    They don't remember the correct colour of the thermal paste.
    They don't reverse engineer the VGA BIOS and check if you undervolt it
    And CPU undervolt RMClock is software-based not permanent; therefore they can't tell either.

    As for 3) it is visibly obvious warranty voided.
     
  8. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    so, they (the apple geniuses) will tell me that the problem is because of windows when i show them my laptop? i mean, about the heat issue...
     
  9. Vogelbung

    Vogelbung I R Judgemental

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    Not exactly - but geniuses tend to stick to the book unless you can reproduce the problem on-demand. i.e. if it's working at the time they look at it, it's working, and only if your system actually dies the death from heat will it be repaired / replaced.

    For me, the re-pasting had a fairly minimal effect it has to be said when I tried it on a couple of pre-unibodies. For others - and these are, for the most part, from what I've read Apple apologists it has to be said, so a pinch of salt is a necessity - apparently dramatic. Undervolting works though, although I haven't tried it on a unibody.

    But the question in this either 1) 2) or 3) could also be, "Why am I doing this?" Other people do (beyond) this sort of thing with serious gaming rigs to achieve ultimate performance. You're doing it to get it to run more or less as it should. Performance use, stability and MBP's don't mix, and from a personal-user point of view, it could even be argued that the actions that weinter recommends simply delays the inevitable - beyond the warranty period even, moreso than many other laptops.

    I alluded to before, it's alternatively a case of how much downtime you're willing to tolerate by repeatedly taking it in if you actually want this sorted out. There's not a huge degree of change in the thermal performance of the different unibody generations so far - so it'll basically be a matter of doing what weinter said (bar 3) ) plus adding external cooling, or reproducing the issues as much as possible until there is some sort of failure, taking it in frequently (once the issue has lead to failure then you can take it back in citing same symptoms which lead to failure) until it's replaced by a brand new machine, and repeating the process.

    I suppose you could sell it at the point of replacement too - as I've also said before(and other members have also put here in an ironically a similar manner while telling me to behave otherwise - not that I'm surprised), an MBP is really for OS X, and even then it has issues. I guess it's also worth considering what, OS X wise, you actually need... especially since you're already maintaining two OS's, and perhaps rejig your systems on that basis.
     
  10. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    i rarely use os x....i mainly use windows 7...yeah, i guess i will look towards another brand and sell it if i get a replacement...this is really nice piece of hardware but it heats up too much....apart from the heat, the charging and trackpad problems are surely bad hardware along with the backlight bleeding....i hope apple will replace it...
     
  11. crazycanuk

    crazycanuk Notebook Virtuoso

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    3 dont void the warranty, get a spare baseplate and drill that, keep the origional for when it goes back :D
     
  12. masterchef341

    masterchef341 The guy from The Notebook

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    Elitism is trendy, I suppose.
     
  13. Vogelbung

    Vogelbung I R Judgemental

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    The big question is, is that worth $200 :confused:

    I know. I'm, like, sooo Apple, dude.
     
  14. crazycanuk

    crazycanuk Notebook Virtuoso

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    No one can answer that but the user.

    Newfiejudd and I were lucky as we had spares on hand, but some days you can find a totaled machine or a baseplate cheap
     
  15. Khris

    Khris Yes I am better than you!

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    If that's the only thing a person has going for them. I can't help but thinking people should have loftier goals than to simply think they're important.
     
  16. surfasb

    surfasb Titles Shmm-itles

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    Or just take the baseplate off and cover the hole with Tinfoil.
     
  17. Vogelbung

    Vogelbung I R Judgemental

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    True. If the OP hasn't given the Elevator + fan a try for deskbound use, that also definitely helps too with no hardware / undervolting mods - albeit a hokey setup.

    Jeez. It's going to be handbags at dawn, then?

    I'll need to watch both Twilight movies on the trot while listening to Evanescence to prepare in that case...
     
  18. Khris

    Khris Yes I am better than you!

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    All you need is some stripper dust and you'll be set!
     
  19. weinter

    weinter /dev/null

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    No actually undervolt is good, IMO it should be done even if you do not have temperature issues
    1)Reduce temperature
    2)Reduce electromigration
    3)Reduce Power Consumption
    All for free, all processor actual stable voltage limit is never known unless individually tested due to defects in manufacturing
     
  20. HLdan

    HLdan Notebook Virtuoso

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    Did you at some point plan on taking it to Apple to find out what they are going to do?
     
  21. surfasb

    surfasb Titles Shmm-itles

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    :laugh:

    I got a good laugh out of this.
     
  22. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    nope, i'll take it there as soon as i'm free...i'm quite busy with exams at the moment...

    And no, i dont have a spare base plate and dont want to drill mine :eek: :eek:...btw guys, do your macbook pros run that hot while gaming?
     
  23. doh123

    doh123 Without ME its just AWESO

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    even gaming in OSX, it'll push into the 90s before the fans will catch up and cool it down... when maxed out with the fans full speed it usually sits around 85. I don't let it do it automatically, i spin the fans up myself manually first just to be on the safe side, because I've seen times its hit 100 before the fans decided they needed to spin up.... I don't expect it to be any different in Windows.
     
  24. MKang25

    MKang25 NBR Prisoner

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    Yea undervolting works like a charm. While playing MW2 I hit at max high 70s low 80s depending on ambient temp. I have my GPU Undervolted and CPU Undervolted.
     
  25. Kamzu

    Kamzu Notebook Evangelist

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    What programs do you use to undervolt?

    Share! =D
     
  26. MKang25

    MKang25 NBR Prisoner

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    I use rmclock for the CPU (soft overclock) and NBITOR for the gpu (Hard overclock)
     
  27. weinter

    weinter /dev/null

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    Hmm so I am right after all...
    There is a VGA BIOS in Macbooks with 9600M GT...but how about 9400M G?
    It should be integrated into the board firmware with no separate chip.
     
  28. MKang25

    MKang25 NBR Prisoner

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    Dont need to underclock the 9400M cause Windows 7 cant access it at all so havent really tried. On the Mac side I use Coolbook and i get about 3 hours on heavy use (Wifi, video, itunes etc) and about 6-7 with 2 brightness unneeded apps off and wifi off
     
  29. weinter

    weinter /dev/null

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    Whoa almost unusable IMO.
     
  30. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    hey mkang, i have tried to undervolt using nibitor but it wouldnt read my bios (or something like that).
     
  31. MKang25

    MKang25 NBR Prisoner

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    Ya i think i used a different companys bios dont remember which one but i remember i had to flash a different vbios.

    Ya on light usage with like half brightness and wifi i get like 4 1/2 - 5 hours.
     
  32. weinter

    weinter /dev/null

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    Elaborate because Nibitor doesn't 100% support all VGA BIOS.
    If it throws up something like not recognizable it is OK because it is still able to read some values.
     
  33. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    there's a button which says read bios...i clicked on that and get an error message saying that nibitor cannnot read my bios...what's the temps when undervolted? i mean when surfing the net. also could you post what you did to undervolt your gpu? thanks..
     
  34. weinter

    weinter /dev/null

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    1)You need to run with adminstrative Permission when on Win7/Vista

    For me it is different as I don't own a Macbook.
    When I did was dissect my BIOS (BIOS has many Modules) rip out the ROM module from the BIOS responsible for VGA.
    Use Nibitor open it,choose VID Table and drop all the voltage value, Put back the ROM recompile the BIOS then flash.

    What you should do is read the VGA ROM save to disk.
    Do the modifications and save
    Create a bootdisk and flash the VGA using nvflash with the modified VGA BIOS.
     
  35. Luke1708

    Luke1708 Notebook Virtuoso NBR Reviewer

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    ok, will try it...thanks...i hadnt run it with administrator rights.
     
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