Hi all, I'm taking a step out of the Alienware forums for a sec to start a thread on behalf of my girlfriend. She recently dropped her bag which had her 13" Macbook Pro in it. It was a drop of about 2 or 3 feet in an un-padded messenger bag, and didn't seem to do any terribly visible damage to the computer. However, afterword we've noticed that the computer seems to be unable to remember the date and time and wifi settings whenever it goes into sleep mode or is turned off. My first thought (the PC side of me speaking, of course) was that the CMOS battery may have been knocked loose, but being that Macs don't use a BIOS system of any sort, it occurred to me that there probably isn't a CMOS battery in this thing. I've tried looking for other solutions but haven't come across any thus far.
So, any Mac techies care to help a fella' out here?
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From the article that I noticed a while back, it sounds like the PRam battery. I think for that you need to take it to the apple store to have them replace it. here is a link to the article.
MacBook forgets settings – how to fix? | Cheap MacBooks at MacBook Mart -
try a PRAM reset and SMC reset, was her laptop on at the time? If it was on the hard drive could be damaged. Hopefully it was off and the heads for the hard drive were parked.
Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
if those don't work then change the battery, you might be able to do it yourself, check online for a guide. -
I dont believe the CMOS/EFI battery is user servicable. hopefully it is not a broken motherboard trace as they may try to charge you for a full motherboard replacement.
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Just an update- her battery drained completely, and after recharging and restarting the computer it seems to be working fine. Problem solved I guess. Well I'll come back and update you guys if the problem comes back. I'm still not sure what it was, but I'm glad it's working now
Dropped Macbook Pro, Forgets WiFi setting and Date/Time
Discussion in 'Apple and Mac OS X' started by JWest, May 27, 2011.