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    Is it Normal For MPB to Have Dead Pixals?

    Discussion in 'Apple and Mac OS X' started by dell111, Aug 19, 2007.

  1. dell111

    dell111 Notebook Consultant

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    Ah i got one dead pixel on my screen is this normal for MBP i cant stop looking at it!
     
  2. Sara2009

    Sara2009 Notebook Geek

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    It seems to be a common problem with most LCD screens if I'm not mistaken.
     
  3. Sam

    Sam Notebook Virtuoso

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    Dead pixels are common in all consumer electronic screens. The PSP was plagued with dead pixel problems.

    Are you sure its a dead pixel or is it a stuck pixel? Dead pixels are black; stuck pixels have a colour such as Red, Green or Blue. Stuck pixels have a chance to be un-stuck, but dead pixels are dead forever.

    There are unofficial methods to un-stick stuck pixels. There's been cases of a video with flashing colours which triggers the pixel, as well as "massaging" the screen to unstick the pixel as well. None are "official" methods though.
     
  4. Stunner

    Stunner Notebook Deity

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    Stuck pixels can also remain white, which I have experienced on my Thinkpad T60. I resolved the issue by merely restarting the machine.
     
  5. graf1k

    graf1k Notebook Geek

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    My favorite is the one for LCD monitors and TVs that says lay them down with the screen side facing the ground so the innards of the monitor/TV puts pressure on the screen. Apparently that will fix a stuck pixel although I was too chicken to try it with my 40" Sony XBR1. It eventually fixed itself anyway.

    On the subject of dead pixels in MBPs, what's Apple's policy on that? I believe Asus has the zero dead pixels policy and I'm hoping if you buy AppleCare you get the same from Apple. I hate head pixels.
     
  6. Sam

    Sam Notebook Virtuoso

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    Apple's policy is 5 dead pixels warrant a screen replacement, although if you bring it in to the Apple Store often they will give in and replace it for you anyways even if you have say three dead pixels. It depends where it is, if its off to the side they may not replace it, but if its in a really distracting spot such as the middle of the screen they may replace it for you.

    And thanks for the tip, Stunner :).
     
  7. cashmonee

    cashmonee Notebook Virtuoso NBR Reviewer

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    If you just got it take it back to the Apple Store. They should exchange it for you since it is within the return period. If it is out of the return period then you will need to call AppleCare and they won't replace it unless it meets their minimum number which is either 5 or 7, I can't remember. This is common for LCDs and is why they are so costly, especially as they get larger.
     
  8. HLdan

    HLdan Notebook Virtuoso

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    Sorry if this is OT but how do you pronounce Asus? Is it (Aaay-suss) or (uh-soos)? Just curious. :)
     
  9. cashmonee

    cashmonee Notebook Virtuoso NBR Reviewer

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    I am pretty sure it is Aaay-soos. And I think their zero dead pixel policy is only on certain models unless they changed it to cover all of their line.
     
  10. Sam

    Sam Notebook Virtuoso

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    I call ASUS Uh-soos. But some tech reporters call it Eh-suss. I have no idea which one's right :p.

    And yes, cashmonee is right, the Zero Dead Pixel guarantee by ASUS is only for some particular models.
     
  11. dell111

    dell111 Notebook Consultant

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    ya its black oh well still great computer
     
  12. sunchaser99

    sunchaser99 Notebook Consultant

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    I would try to return it. Is it a 17 or 15inch glossy or matte model?
     
  13. Sam

    Sam Notebook Virtuoso

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    He flew all the way from Vancouver to Toronto to get a defective MacBook Pro exchanged for a new one, are you trying to make him fly again? :p

    Note: he flew for free, don't worry about his airfare :eek: :D
     
  14. jsis

    jsis Notebook Evangelist

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    If it makes you feel better, I have a dead pixel too on my macbook... it's black and I didn't even bother going through the hassle of returning it since I bought it from the online store...
     
  15. KelchM

    KelchM Notebook Evangelist

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    I got lucky with mine, no dead pixels.
     
  16. graf1k

    graf1k Notebook Geek

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    Got my MBP on Friday and just today noticed a dead pixel almost exactly in the middle of the screen. Guess I'll take it in to the Apple Store tomorrow and see if they won't replace it. Too bad too because otherwise I'm loving my MBP.
     
  17. Sam

    Sam Notebook Virtuoso

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    Sorry to hear about the dead pixel, graf1k. As I stated earlier, Apple doesn't have to replace it as its policy is 5 dead pixels, but I guess if its in the middle and extremely distracting, they might. Apple's been known to go to lengths to satisfy their customers ;).
     
  18. arikol

    arikol Notebook Geek

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    Definitely try those fullscreen colour flashing videos/programs, they often "wake" pixels that may have gotten funny in transit. I have one cheapo monitor that came to me with on dead (black, stuck full on) pixel and two partials (red) and they all got fixed. They have broken again in 2 years!
    I was lucky with both my MBP and my Samsung monitor, no faults.
     
  19. Sam

    Sam Notebook Virtuoso

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    Correct me if I'm wrong, but I've always thought dead pixels could not be revived? Stuck pixels have the chance to, but as far as I knew, dead pixels were dead and there's no way to fix them.
     
  20. zadillo

    zadillo Notebook Virtuoso

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    Yeah, pretty sure that's correct. Stuck pixels can SOMETIMES be revived (with pixel flashers, or even massaging the LCD in the area.... I had a Toshiba laptop where I was successfully able to revive a stuck pixel this way).

    A dead pixel is truly dead though, so there's no way for it to be revived.
     
  21. Sam

    Sam Notebook Virtuoso

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    Good, because arikol said that he managed to revive his dead pixel, which I didn't think was possible.

    I tried all the stuck pixel fixers (flashing video, massage, etc.), and couldn't get my stuck pixel on my MacBook unstuck. Too bad...guess I'll have to live with it. At least its in the corner.
     
  22. arikol

    arikol Notebook Geek

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    I thought a black pixel was a whole pixel block stuck in its on position. While a white pixel would be a dead pixel, I may have it backwards.

    Can be multiple reasons. Some have tried shaking, tapping (front or back of display) flashing graphics. I tried a mixture of all, and it worked. The red pixels would have been stuck blue and green sub pixels with the red pixel open.
    No more unlikely for those to start working.... They didn't all get fixed at once, the reds got better first, then a couple of days later I was looking again and the black was gone.

    With a stuck/dead black pixel I think it's more likely to get it to work, which is a pity as a dead white pixel is way more annoying.
    We tend to think of a black spot as being off, but if you think about it, an LCD is a backlight with a bunch of coloured filters in front. If you switch all the coloured filters on, no light gets through. If the coloured filters can't be turned on at all you get a white screen (or spot in this instance.)

    Of course, I could be wrong on the fixing, maybe I had some unusual problem that just needed some voltage changes to fix it....