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    MBP wireless airport issues

    Discussion in 'Apple and Mac OS X' started by jaymasta, Feb 16, 2010.

  1. jaymasta

    jaymasta Notebook Enthusiast

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    I have had my 13"mbp for a few months now, and recently the internet just stops working, nothing comes up nothing disconnects, websites will just continue to say "loading" and eventually brings up the failed to open page, if I disconnect my airport and reconnect it works fine it has started to do this more and more now and usually ranges from about 5-15 minutes. One night I got extremely pissed off as it did it every 5 minutes for 1/2 an hour or so. Every now and then it will work fine for an hour or two of surfing the internet. I am pretty sure it is something with my airport and my wireless router. I have used other wireless routers and not once have I had this problem, and while I am surfing my gf can use the internet on her computer or i phone without being disconnected its just me. I have tried reseting my router and that did nothing. Does anyone have any ideas on what I can do or if there is something I can check, it is an older extreme wireless G dlink router.
    Thanks
     
  2. jaymasta

    jaymasta Notebook Enthusiast

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    Any ideas on what I can do to either my computer or router?
     
  3. jetteichert

    jetteichert Notebook Geek

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    What browser are you using?
    Have you updated firmwire in the router lately?
    What laptop does your GF have (does it have an airport)?
     
  4. avservice

    avservice Notebook Consultant

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    Call Apple?
    It is a start.

    Ed
     
  5. jwb-VT

    jwb-VT Notebook Guru

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    Have you got a wireless telephone in your house? Try unplugging (so that it is unpowered) and see what happens. Some channel hopping wireless phones will interfere with 802.11 devices.

    Best of luck to ya!
     
  6. snork

    snork Notebook Evangelist

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    If you aren't having problems with your LAN (ie: connecting to the router and other computers in the house), the problem is likely with your ISP. It sounds like you're having lots of packet loss (no disconnects on the LAN, but internet not working, pages not loading). Frequent internet disconnects are not usually related to your laptop/wireless netowrk.

    I'd advise calling your ISP's tech support, they should be able to do some simple diagnostics on your service drop right over the phone. If you have cable modem service it can be as simple as a loose connector, the cold weather, too many splits before your modem, etc. I was having a similar problem, and it actually turned out to be the actual coax cable to my cable modem had bad terminations. The ISP tech came out, put a signal analyzer on my line and showed me the spike. Cut off the ends (the cable was factory terminated with molded end caps), reterminated and viola...problem solved. Took all of 10 minutes.
     
  7. blue68f100

    blue68f100 Notebook Virtuoso

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    Since he is the only one having problem I do not think it's his ISP.

    It almost sounds like the MTU on your MBP is set to high like def 1500. Check your setting and force it down to 1492 and see if it helps.

    Install iStat Pro wiget. It will give you temps on all of the MBP hardware. I think something is overheating.
     
  8. asuhoru

    asuhoru Notebook Consultant

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    I, too, had that exact problem. Researched the web and found a lot of people had these disconnects 'after' switching from Leopard to Snow Leopard. There weren't hard fixes just workarounds that wouldn't always stick. It was driving me nuts.

    What did fix my disconnects was an update (it was a couple months ago) from Apple. Went away completely.

    Make sure you're up to date as far as drivers etc, and if that doesn't work and you've done that already- try changing the channel for your cordless phone like someone mentioned earlier.
     
  9. jaymasta

    jaymasta Notebook Enthusiast

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    I am using safari, I have not updated it in about a year or so
    My girlfriend has a toshiba laptop. And an I phone

    No wireless telephone, although we live in a basement suite our landlords could have one I am not to sure, there is another wireless network in the house though our landlords also have that.

    I'll try calling my ISP, but see my gfs computer doesn't have any of these problems, she can be laying right next to me using her computer and mine will do it constantly and hers has never done it.


    I'll see if I can find the MTU setting I am not sure what it is though. I don't think it is something that is overheating becuase I use my computer at work all the time on a wireless network and have never had it happen, I have used it on many other networks as well and haven't reallly had it happen either.

    Update: It happened to me while trying to submit this reply the first time
    I just installed I stat pro

    Temp are

    HD: 22
    CPU: 40
    All enclosure bases are in the low 20s
    heatsink B: 37
    northbridge:33

    Fan 1999rpm

    Cpu usage 2% user 1% system