The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Question about warranty terms... (opening your own mbp)

    Discussion in 'Apple and Mac OS X' started by Calzon_V_, Dec 28, 2008.

  1. Calzon_V_

    Calzon_V_ Notebook Consultant

    Reputations:
    17
    Messages:
    277
    Likes Received:
    0
    Trophy Points:
    30
    Hello everyone,
    1 week ago I bought on eBay 2x2Gb ram, I changed the ram by myself, but my mbp beeped at the start... So I decided to take it to an apple certified store, so they could tell me what the problem was... they told me that one module was damaged... And actually they didn't charge me, so they didn't give me a note or something like that (they told me that after the memory replacement, I could take it to them again, and I would have to pay around $30), but guess what? I did open my mbp at my home after that, I just found out that they did brake the little aluminum filter that's in the rear part of the notebook. (it's only glued with the aluminum principal cover), I think that was the first time they opened the unibody mbp so they broke it... So I was wondering, can I go with them, and tell them that I opened and I found that broken? I don't know if you avoid the warranty terms if you open your own mbp at home...

    Thanks!
     
  2. Calzon_V_

    Calzon_V_ Notebook Consultant

    Reputations:
    17
    Messages:
    277
    Likes Received:
    0
    Trophy Points:
    30
    Hey anyone help plz... if there's a problem with the warranty if you open your mbp?
    can I say that I did open my mbp at the apple store???
     
  3. Sponsi

    Sponsi Badibade

    Reputations:
    478
    Messages:
    1,869
    Likes Received:
    0
    Trophy Points:
    55
    Yes, you are allowed to upgrade the RAM yourself. You warranty has not been voided.
     
  4. Calzon_V_

    Calzon_V_ Notebook Consultant

    Reputations:
    17
    Messages:
    277
    Likes Received:
    0
    Trophy Points:
    30
    Great thanks! Then I think I'm going to tell them what I did find out about the broken piece :eek:
     
  5. Sponsi

    Sponsi Badibade

    Reputations:
    478
    Messages:
    1,869
    Likes Received:
    0
    Trophy Points:
    55
    Honestly, they might accuse you of breaking it. I suggest buying another stick and going to a different Apple store and have them replace it. Pretend as if only another Apple location has opened it. Ask to watch and see if you can notice the broken piece, if not ask for a closer look before they close it.
     
  6. Calzon_V_

    Calzon_V_ Notebook Consultant

    Reputations:
    17
    Messages:
    277
    Likes Received:
    0
    Trophy Points:
    30
    You're right I was thinking the same, they'll want to accuse me... Well, seems like I'll have to wait a little longer, I'll take it to an apple store in England... (In the city where I live, there's only one apple store :p)
    Thanks Sponsi!
     
  7. Sponsi

    Sponsi Badibade

    Reputations:
    478
    Messages:
    1,869
    Likes Received:
    0
    Trophy Points:
    55
    No problem, best of luck!
     
  8. Sam

    Sam Notebook Virtuoso

    Reputations:
    3,661
    Messages:
    9,249
    Likes Received:
    0
    Trophy Points:
    205
    That is correct, RAM and hard drive are completely changeable under the warranty terms! Previously, the MBP did not allow hard drive changes (in warranty theoretically, although it was very easy to do and most Apple technicians did not mind), but the new unibodies allow it!
     
  9. Emor

    Emor Notebook Consultant

    Reputations:
    2
    Messages:
    197
    Likes Received:
    0
    Trophy Points:
    30
    Just to let you know there's not a lot of Apple stores in England. The nearest on to me is an hours drive.
    EMZ=]
     
  10. Calzon_V_

    Calzon_V_ Notebook Consultant

    Reputations:
    17
    Messages:
    277
    Likes Received:
    0
    Trophy Points:
    30
    thanks :D

    Ouch, thx... I googled it and the address is:
    Address:
    Level 3, Upper Mall West Birmingham, B5 4BU 0121 260 1900
    It's right next Nottingham where I'm going to live... (well around 50 mi)
     
  11. qhn

    qhn Notebook User

    Reputations:
    1,654
    Messages:
    5,955
    Likes Received:
    1
    Trophy Points:
    205
    I would recommend that you take a pic of this area. Now, as someone mentioned above, you might have a heck of a time with the next technician about "who done it" dingy. Just be ready to have the phone number of the 1st shop that you visited.

    The warranty does not void if you open your own mbp for ram replacement.

    cheers ...
     
  12. Calzon_V_

    Calzon_V_ Notebook Consultant

    Reputations:
    17
    Messages:
    277
    Likes Received:
    0
    Trophy Points:
    30
    Thanks qhn!
    I think that I'll have to pay for the piece... The problem here was that they didn't charge me (they knew they broke something), so I don't have a note or something like that, so even if I say that I took it to an apple store (and they believe me) if they call the 1st apple store, is not like they are going to say "Ahh yes we broke it!!" :( well let's see what happens :p
    thanks