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    Repaired Macbook no longer tight. Should I replace?

    Discussion in 'Apple and Mac OS X' started by bo989, Jul 12, 2006.

  1. bo989

    bo989 Notebook Enthusiast

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    Hi guys,

    I need some advice. I have a Macbook that I have already exchanged once. The replacement I got had a squishy trackpad button that eventually collapsed in on itself. So I took it to my local authorized reseller and had them replace the topcase (plastic, keyboard, trackpad) under warranty. Now, the entire computer works great! The trackpad is much smoother, and the click is firm and responsive. However, the topcase does not sit flush against the sides in several places. In three places it is raised and there is a gap between the darker plastic on top and the white plastic of the sides. The gap is small, but it is still noticeable and I'm concerned about dust getting to the internals. Do you think this is something I should just learn to ignore, or is worth seeking another replacement for? I have until the weekend to do an exchange. I'd hate to get a new Macbook only to find out it had some other issue.

    Thanks
     
  2. compsavy

    compsavy Notebook Deity

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    I would replace it since it is still under warranty. Ask if you can see the new mackbook before you exchange it.
     
  3. lunateck

    lunateck Bananaed

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    If i were u, i would go complain and get another one. (Just say u wanna refund and blablabla, and they might exchange another one for u). Well u paid for it, so y must u tolerate it? Make ur experience with ur notebook near perfect. Go for it!
     
  4. bo989

    bo989 Notebook Enthusiast

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    I feel the same way. I would like to get my money's worth. My only concern is that I made sure to check the first and second Macbooks at the store before leaving, but I always missed something. The first time it was a dead pixel. The second time it was the shoddy trackpad button. Whatsmore, if I spotted a minor defect in the store, I don't know if I would be assertive enough to bring it up and make them open ANOTHER box.
     
  5. lunateck

    lunateck Bananaed

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    Yes u should, those less than perfect macbook should be sent back to the warehouse. It is how those business ppl cheat us by buying the stuff that we, at first thought was not good. Get the best out of it.

    EDIT: Do a check list, and check everything. SUpposely u could put a thread and ask ppl to giv u suggestion to the check list.
     
  6. ArmanSLR

    ArmanSLR Notebook Evangelist

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    Yes, You should replace that macbook. I always settle for stuff and it's not the best thing to do, sometimes if it is a big hassle you can let it go, but you still have the warranty, and you paid a lot of hard earned money for this, you should get what you expected and beyound, and if that requires a few exchanges that should be fine.
    ~Arman