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    Return/Exchange policty of refurbished macs?

    Discussion in 'Apple and Mac OS X' started by passive101, Feb 28, 2007.

  1. passive101

    passive101 Notebook Deity

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    I'm just curious what the exchange and return policy is from refurbished macbooks purchased from Apple's website.
     
  2. iwantamac

    iwantamac Notebook Evangelist

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    I believe it's the same as the return policy for new macs.
     
  3. Kdawgca

    Kdawgca rotaredoM repudrepuS RBN

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    iwantamac is correct
    http://store.apple.com/Catalog/US/Images/salespolicies.html#Return%20Policy
     
  4. Lisaw

    Lisaw Notebook Consultant

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    They will charge a 15% restocking fee unless you can convince them that there's a defect and get them to waive it. That's what I did.
     
  5. passive101

    passive101 Notebook Deity

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    Ok. I was just curious :)
     
  6. Paul

    Paul Mom! Hot Pockets! NBR Reviewer

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    They charged you 15%? I read their warranty policy linked to above and it said 10%. :confused:
     
  7. Lisaw

    Lisaw Notebook Consultant

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    They wanted to charge 15%. I got them to waive it.