I bought a new MacBook 12" this weekend. I have a case for it and the keyboard cover is coming today.
Wouldn't you know, coffee spilled on the keyboard and speaker grill this afternoon at work. The notebook kept working, but I shut it down quickly, since I have read that it is the best option for liquid spills -- to leave the machine off for 24-48 hours before running it.
My questions:
1. Is this likely to cause any damage, short-term or long-term, even if it runs now?
2. Also, since MacBooks now have a keyboard warranty for four years from date of purchase, would a spill be likely to invalidate it in a year or two if there were keyboard problems?
I have purchase damage coverage for new purchases (still would be short of what I paid). However, there is no visible damage and it is running okay, or at least was immediately afterwards, so I am not sure how to claim damage.
Darn.
Any informed advice is welcome.
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1. Hard to know from now, best option would be to immediately disassembled, remove battery, clean/soak the board with 99% isopropyl alcohol to remove contamination
2. Everything is immediately invalidated under standard warranty, apple care doesn't cover anything if they find any sign of an "accident". Example: I had a ding on my MBP case, they declined my video card repair under their recall problem because of a DENT.
3. Applecare + will cover accidents, you pay a higher deductible though, or whatever third party warranty you have may have different policy.Last edited: Aug 23, 2018 -
1. Cannot disassemble.
2. Sounds like it ruins the 4 year warranty.
3. Credit card purchase protection not AppleCare. But if it works right now, how can one claim damage? -
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If sent off for a repair, it would likely invalidate the warranty for the whole computer, including the display. If I just wait and it runs for two years, I might just figure I was lucky and upgrade at that point.
In the meantime, the CC company does cover accidents — but it is unclear how they will cover this, since at least when I shut it off, the computer was working. I have filed a claim. Despite cleaning off the keyboard and speaker grill area — I can still smell the coffee (it was coffee plus 1/2 and 1/2, not sugar). I am positive the liquid went into the keys and the speaker area. -
CC company typically will have you ship your computer to apple, get a damage estimate, and pay off the repair cost minus your deductible or cut you a check for the amount of the repair cost. -
electrosoft Perpetualist Matrixist
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Spilled coffee question
Discussion in 'Apple and Mac OS X' started by Notebooker, Aug 23, 2018.