My new iPad starting dropping the Wifi signal. It happened twice this evening and the only way to get it back was to reboot the Tablet. Is this normal or should I be on the lookout for potential problems?
I'm still within my 30 days so I guess I could get a replacement.
-
saturnotaku Notebook Nobel Laureate
MacBook Pros sometimes have WiFi issues. I've not heard anything similar with regard to the iPad. Exchange it if you can.
-
kornchild2002 Notebook Deity
I would exchange it only if you were close to the wi-fi source. Being far away from the wi-fi router and experiencing a dropout is normal. This happens to me all the time when I am on campus in certain rooms that don't have their own wi-fi routers/network extenders. However, if you are only a few feet away from the router and it is doing this (and there aren't any other 2.4/5GHz broadcasting devices that are interfering), you may have problems.
Apple released an iOS update not too long ago that should have fixed this but I have read that some models are still affected. Oddly enough, it appears to be plaguing the wi-fi only models. The antenna on the back of the 4G iPad 3's seems to be helping and not causing issues (unless their is a weak source signal). -
Oh-kay looks like a replacement might be in order. I was less that 2 feet away from the wifi source. I found this last night after I made my post but don't know if these are BS articles.
IPad WiFi 'Problem' Reportedly Investigated By Apple
Apple reportedly investigating iPad Wi-Fi issues, offering replacements
Apple investigating new iPad WiFi issues, tells AppleCare to replace affected units | 9to5Mac | Apple Intelligence -
kornchild2002 Notebook Deity
I am not sure if those articles are true or not. I have my doubts since two of them use the word "reportedly" in the title and the other is from 9to5Mac. Either way, you should be able to get a replacement no matter what though I think you will be limited to getting a refurbished unit if you are outside of the 14 day return period. According to Apple's return policy information, only the iPhone falls within a 30 day return period. Everything else is only 14 days.
-
masterchef341 The guy from The Notebook
have you tried moving away from the router to a normal distance?
-
Sucks i'm out of the 14 day window. I'll just wait and see if it gets worse. Hopefully it doesn't and it was a freak thing.
I'll give that a try, thanks !
-
saturnotaku Notebook Nobel Laureate
That shouldn't matter. I can be a foot away from my router with my iPhone and it will work perfectly fine. -
masterchef341 The guy from The Notebook
could cause problems. if it's working, that's fine, but if you're having problems, it might be worth trying to move slightly further away -
ClearSkies Well no, I'm still here..
Huffington Post is reputable mainstream media, and Arstechnica is a pretty respected tech site. They both reference the original 9to5mac story as their source; as to the validity of the document obtained by 9to5mac, they have a decent track record with docs like this so this is all likely legitimate. "Reportedly" is used because Apple rarely issues public statements or confirmation of product replacement policies (iPhone 4 a glaring exception), and since independent confirmation from Apple is not forthcoming the document is treated as a limited source.
Talk to AppleCare or go to Apple Store and discuss replacement. -
Yeah the closest Apple Store is in Tampa, Florida and that's over 2 hours.
iPad 3rd Gen Wifi Drop out
Discussion in 'Apple and Mac OS X' started by Rodster, May 2, 2012.