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    office 08 stopped working after sp1??

    Discussion in 'Apple and Mac OS X' started by jnev, May 13, 2008.

  1. jnev

    jnev Notebook Guru

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    so I installed SP1 as soon as I heard that it was available (I guess that was my first mistake, should have waited for the bugs to be worked out), and now I can't get office to work anymore. after SP1 was installed every time I'd launch any office application, microsoft office setup assistant would launch, and that was it. word, excel, powerpoint would never get launched. I tried reinstalling office from my original disk, and now it still won't launch. when I try to launch any office application it starts loading and then just quits and doesn't do anything. one thing to note is that after I reinstalled it I was never asked to enter in my serial number for office. another thing is that quick look in finder still works with my .docx files, I just can't get word to open.

    any help would be amazing
    thanks.
     
  2. Budding

    Budding Notebook Virtuoso

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    Go to ~/Library/Preferences and delete the Microsoft folder, and any file starting with com.microsoft.

    Does it still give you the same errors?
     
  3. jnev

    jnev Notebook Guru

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    ok I was able to get office reinstalled by deleting everything that was in anyway related to office (including the directory you said Budding). I've tried reinstalling SP1 and the same thing happens however, causing me to have to reinstall all of office.
     
  4. Budding

    Budding Notebook Virtuoso

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    I'm assuming you uninstalled Office using the Office uninstaller? Try repairing disk permissions using Disk Utility.
     
  5. AuroraS

    AuroraS Notebook Virtuoso

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    Did you register your copy of Office online as the setup assistant tells you to do after installing SP1? Because I think that's what you have to do in order for you to get your Office applications opening again...
     
  6. free2spam.me

    free2spam.me Notebook Geek

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