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    returned scratched??

    Discussion in 'Apple and Mac OS X' started by coolwhip, Jan 23, 2009.

  1. coolwhip

    coolwhip Notebook Enthusiast

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    so im about to pick up my macbook from repair and am afraid that they may have scratched it. i sent it in, in prestine condition. i think its scratch because the last time i sent a computer in for repair it came back with huge scratches about 4-5 inches long but didnt care at that time. so im wondering if this they would do anything if i mention it to them
    btw the store repairing is best buy
     
    coolwhip, Jan 23, 2009
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  2. Seshan

    Seshan Rawrrr!

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    LOL bestbuy won't do anything, it's your fault for even taking it there.
     
    Seshan, Jan 23, 2009
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  3. ahl395

    ahl395 Ahlball

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    You can try, but I dont think they will do anything about it. You have no proof they did it, and you have waited a long time.

    Id try anyway though. ;)

    How is it their fault? :confused:
     
    ahl395, Jan 23, 2009
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  4. Seshan

    Seshan Rawrrr!

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    Bestbuy is one of the worst places to ever take your computer too to get fixed.
     
    Seshan, Jan 23, 2009
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  5. ahl395

    ahl395 Ahlball

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    Well, I dont have any personal experiences, so I cannot judge.

    But, im sure he/she didn't know that. They aren't responsible for the scratching. So, I wouldn't blame them. ;)
     
    ahl395, Jan 23, 2009
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  6. coolwhip

    coolwhip Notebook Enthusiast

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    there is the condition sheet where they mark down scratches or nicks and there was nothing to mark down so maybe that could be proof and ya im kinda pissed that i got bestbuy warranty and not apple

    btw does anyone have any positive feedback for bestbuy repair?? i search the web and all there is are complaints lol, the guys working there seem nice tho
     
    coolwhip, Jan 23, 2009
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  7. MaX PL

    MaX PL Notebook Deity

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    why dont you wait til you actually get it back?

    secondly, you should care more about the repair being successful.
     
    MaX PL, Jan 23, 2009
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  8. coolwhip

    coolwhip Notebook Enthusiast

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    sry man, i am waiting, just wanted to hear some opinions and get some confidence in bestbuy. pretty sure the repair went well, since i took it in just to get looked at for a battery case and they insisted i send it in for repair.
     
    coolwhip, Jan 23, 2009
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  9. Seshan

    Seshan Rawrrr!

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    The problem with bestbuy is that they rather hire a salesman and train them to work with computers then the other way, so you get people that are working with computers because they are getting payed to not because they like to. Not saying that's true for all people working there.

    Let us know how it goes when you get it back.
     
    Seshan, Jan 23, 2009
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  10. ahl395

    ahl395 Ahlball

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    Ive never been there for repairs so, i dont know. I have heard some bad things though.

    Like i said, try. it cant hurt. ;)
     
    ahl395, Jan 23, 2009
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  11. titaniummd

    titaniummd Notebook Deity

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    How do you prove it wasn't there prior to bringing it in?

    You can ask but I think the odds are against you.
     
    titaniummd, Jan 23, 2009
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  12. sulkorp

    sulkorp Notebook Deity

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    Maybe if you took pictures before you sent off the laptop, youd have some evidence to prove that they did something. But if it happened just when you brought it back, like people said theyll probably give you a hard time.
     
    sulkorp, Jan 24, 2009
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  13. coolwhip

    coolwhip Notebook Enthusiast

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    just picked it up and the top cover is scratched up, i complained and it looks like theyll fix it cuz the condition sheet validated that it was in perfect condition when it came in, looks like ill have to wait another 2 weeks... atleast the guy didnt deny it
     
    coolwhip, Jan 25, 2009
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  14. Seshan

    Seshan Rawrrr!

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    How bad? did you get pics?
     
    Seshan, Jan 25, 2009
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  15. coolwhip

    coolwhip Notebook Enthusiast

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    not as bad as what happened to my other computer, but they are definately noticeable, ones about three inches but under some lights it not that visible than there are two others that are about half and inch or so that are dark
     
    coolwhip, Jan 25, 2009
    #15