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    [G73JH] Wierd Problem With Battery [HELP]

    Discussion in 'ASUS Gaming Notebook Forum' started by ARX7Arbalest, Dec 12, 2012.

  1. ARX7Arbalest

    ARX7Arbalest Notebook Enthusiast

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    I just got a new battery for my G73JH and after about 3 weeks its not working.

    This shows in the battery indicator.

    [​IMG]

    Here's what HWinfo shows about the battery.

    [​IMG]

    The laptop shuts down when I unplug the AC adapter.
    I tried uninstalling the ACPI Battery in Device Manager but still like this.

    Running Windows 8 x64

    Please help.
     
    ARX7Arbalest, Dec 12, 2012
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  2. Chastity

    Chastity Company Representative

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    Try taking the battery out and leaving it unplugged, wait a few minutes, and then replace it and boot up the machine on battery power.
     
    Chastity, Dec 12, 2012
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  3. ARX7Arbalest

    ARX7Arbalest Notebook Enthusiast

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    Just tried it out. Left the laptop without a battery and unplugged for 30 mins. It still doesnt boot with the battery in it.
     
    ARX7Arbalest, Dec 12, 2012
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  4. Chastity

    Chastity Company Representative

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    If you do not have another battery to test with then I would have your retailer replace it.
     
    Chastity, Dec 12, 2012
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  5. James D

    James D Notebook Prophet

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    Check if pins are clean from oxyde. On battery and on laptop.
     
    James D, Dec 12, 2012
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  6. ARX7Arbalest

    ARX7Arbalest Notebook Enthusiast

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    I just use the battery for about a week before deciding to use AC power.

    There doesnt seem to be anything out of the ordinary about the pins for the battery and laptop.
     
    ARX7Arbalest, Dec 13, 2012
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  7. ARX7Arbalest

    ARX7Arbalest Notebook Enthusiast

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    Checked the pins and see nothing wrong. Maybe ill try disassembly next.
     
    ARX7Arbalest, Dec 26, 2012
    #7