10.7 Ready for download!! Link!

Tryed to install 10.7 (Option 2 - Individual Downloads) over my 10.1 without luck, uninstalled via the 10.7 uninstall tool, but still the driver was not updated.

downloaded the 10.7 (Option 1 - Full Software Suite) installed the driver. ran the gta IV benchmark got gsod.

hmm I still dont understand why my machine can be totaly stable on 9.12 and 10.1 and not on others.

this must be a driver issue or what?

maybe a conflicting app?

going back to 10.1

 

Ever heard of hyperbole? I was exaggerating (and even said so) when I said to light the laptop on fire. I haven't given up on anything, I just don't see the point of running that software when everything I play runs fine. I've tweaked this thing left and right, so saying that I'm just accepting anything is hogwash. I'm just saying that insisting everyone run Furmark for an hour in order to satisfy you doesn't sit as well with everyone.

I've never had a GSOD on any driver.

 

Yeah, it's a nagging issue. I'm beginning to think that if the paste + pads weren't done 100% correct, maybe the pads are causing the memory modules to error. I noticed on AMD's site that memory can be a cause for GSODs. I guess I'll know more when my pads arrive.

 

Do Not Try To Flash Your Hd5870 With New Msi Vbios.

 

One will more than likely lose hw functionality like the earlier one.

 

Don't try it, I bricked my G73jh, on the phone to RMA.

 

did you do any tweaks to it in rbe before flashing? When I looked at the latest one it had 8 different clock settings and the battery settings were as low as 100/150

 

That's an extreme form of losing functionality. Ouch.

 

What pads are you getting Chastity? Are you planning on doing the paste as well?

 

I would just like to say that 10.7 is stable for me thus far, I played just cause for an hour or so as well as left 4 dead and had no issues, in fact in left 4 dead my fps was quite a bit better than the 10.1 release.

 

Just installed 10.7 over stock 9.12, installation went ok, driver updated. Restarted, started up GTA4, GSOD before the actual game even loaded Reverted back to 9.12 now. Should I try a clean install (completely wipe stock, install 10.7 on fresh slate)? My machine is fine as it is it just gets a bit hot (around 95C max for MemIO) when playing GTA for extended periods of time.

 

I personally reformatted my hard drive and did a fresh install, so I don't have all of the Asus crap,and since then I have have not had any issues. Before the reformat I would have weird errors in games. But after a fresh install with a retail windows Home premium disc I have not had any issues at all. A fresh install solved my problems, will it solve yours? I don't know...

 

And what Driver are you using at the moment?

 

If you can play all your games fine on 9.12 then why bother changing the driver?

You could also try 10.1, which is a stable build from ASUS.

 

I was trying a new driver because I wanted to see if I could lower my temps at all (performance is fine, don't really need improvement there) and it looks like the new drivers have new features like accelerated video playback in flash and VLC.

I might try 10.1 when I have gained enough confidence to update video drivers again XD It took a lot of courage just to try installing 10.7 - I was worried about GSOD and that's exactly what happened, so I think I'm just gonna wait a bit before taking any other chances.

 

updated to 10.7 started crysis, froze after about 5 minutes. rebooted, played 15 minutes and locked up and a blue box poped up and the computer rebooted itself. i will just stick the the driver on the ASUS site.

 

Why don't you try overclocking your card?

 

Updated my driver 2 days ago. Everything runs fine.

 

it is 800/1100

 

Maybe its too high of a clock for your card? Someone mentioned undercocking helped instead of overclocking. Its trial and error i guess.

 

You should also include that you are using a custom vBios and have likely overclocked.

 

The good thing with 10.1 is that it's from ASUS website.

Do a full uninstall of 9.12 first.

 

Becouse the new ones will give you a noticable fps increase in many games, fix many graphics corruption issues, give you gpu hardware acceleration for flash 10.1 and vlc, make wireframe run without crashing/freezing instantly after turning it on in unigine, ccc wont reset settings in some cases after reboot... I could go on and on, look at the release notes of every driver from 10.2 to 10.7 to see what all has been fixed, improved and added. In some cases in the past ive had games than wouldnt even run without a driver update since the older ones had a conflict with it that only a driver update could solve. Still dont understand why its crucial to have the option to use the newest drivers?

 

Nope, everything stock. Stock vbios and stock clocks.

 

Hi HellCry, I was refering to that user who wasn't having any issues previously (Hence the quoting). Other people having driver related issues will obviously need to upgrade.

 

Lucky guy!

 

I downloaded it too, the dates of the files are much newer than the ASUS driver files and I was thinking of installing it too to check if it's stable, however I canceled my installation.
The version of the ATi display driver it installs is: 8.683.0.0000 Familiar? It's the same as the good old ASUS 9.12. In mather of fact, everything is the same, ONLY the HDMI driver is newer...damm, I got my hopes up in MSI too fast
In short, that MSI driver=ASUS stock driver (with the exception of newer HDMI driver), so when you installed it, you rolled back to the super stable 9.12 driver

And can any1 tell me why did MSI already released 2 new vBIOS for 5870, but ASUS didn't even showed any sign that they are trying?!

 

There have been no updates for our laptops since January if you look at the dates for drivers on their website... Sad really.

 

yeah, I am really disappointed in ASUS...their laptops maybe good, but their driver support is ridiculous. I don't even think that they are really trying to fix the GSOD issues...

HellCry, in your signature you say that you are using Cat. 10.5, you mean the official 10.5 or the misleading MSI one?

 

Honestly, in the future I will go with a different manufacturer. There are a few little things that bother me, namely the driver support and the creaky keyboard I have. I would rather pay more to get better support and a product that isn't built cheaply (Go watch a g73 disassembly guide, it made me a little disappointed).

 

the keyboard left me disappointed as well, I've seen many cheap non-gaming laptops with much better keyboard, and bigger "touchable" keys

 

I forgot to edit it back, i was using 10.5 from ATI until i got GSOD again and had to go back to the crappy 10.1 drivers. Fixed now.

I also think this will be my first and last Asus, it may be cheaper (which wasnt even the reason i took it, but just the silenter fans), but it really shows; its built real cheap compared to anything i had before (read: poor build quality and the cheapest components they could find, they also saved on not adding raid, firewire, esata, usb 3.0 and little things like that which really wouldnt cost them much) and has real bad unresolved issues that Asus as it seams is not even recognising, much less working to solve them (touchpad driver/keyboard conflict issue causing missing keystrokes, GSOD on non-stock drivers, bass boost causing freezes and the high vga temperatures also arent nice...). The keyboard really is the worst ive ever had i must say. Id much rather have the old D900F non-backlit keyboard back.

 

Hi guys, had an interesting talk with a nice tech, and had some interesting insight on the Asus GPU issues: apparently the drivers have the capacity to set clock speeds and memory speeds and timings, so he feels that Asus is modding the memory timings to account for the poor thermal performance they were getting with their monkey-like GPU installations. (As noted by the higher MemIO temps). This also explains why OC'ing helps stabilize, since the OC will disable any power management and give a small bump to the voltage which helps with the stock setting ATI uses with their drivers.

Long story short: Get the GPU's thermals redone. It's a hardware issue, not a software issue. No amount of reinstalls or fresh OS installs will fix the issue with ATI released driver packages. Nor will vBIOS do so, unless the vBIOS uses settings similar to those in the Asus driver packages, which is probably the case with other companies' vBIOS releases.

Just some food for thought.

 

had posted this earlier but no one replied so reposting...


ever since i updated to 10.7 , my g73's not resuming from hibernate..
the asus screen shows up then screen goes blank, hdd keeps on working but nothing comes on screen...
everything else is working fine.
anyone else having this prob?

 

hm...I driver sweeped and reinstalled 10.1 and then upgraded to 10.7 to double check if it just installed incorrectly, but I"m still not able to change MSAA from none in furmark....does anyone else get this? Also, I don't know if it's just me, but does 10.7 increase temperatures for furmark for anyone else? On 10.6 a 20 minutes run only hit 95C, but on 10.7 I hit 100C This is MemIO of course.

 

Mine does this sometimes, but I run 10.5. That may be related to Power 4 Gear instead of the driver upgrade. It certainly is annoying. I have to hold down the power button and do a hard shutdown when this happens.

 

Hmm, I'm not sure I completely agree with your tech guy's logic here. If Asus really does some funny things to memory timings in their own drivers to help stabilize G73's, shouldn't those Asus drivers perform worse in different benchmarks? My 10.1 Asus drivers actually give very good 3dmark06 and other benchmarks scores, even compared with newer Catalyst releases.

It also doesn't explain how these old Asus drivers are 100% absolutely stable in each and every benchmark and gaming situation for unmeasurable time whereas Cat 10.6/10.7 are very unstable to begin with but can be tweaked to be more stable with overclocks, modded vbios'es etc. They still never reach 100% Furmark stability for anyone having GSOD/VSOD problems here.

There also doesn't seem to be a living example of anyone who would have just done some thermal work with their G73 themselves and attained 100% 10.6/10.7 Furmark stability that way.
I personally do not think overheating is the reason behind the SOD's at all, My GPU runs at 94'C-95'C with Asus 10.1 drivers in Furmark and is absolutely stable - then it runs 94'C-95'C with Ati 10.7 and is VSOD'ing like hell. No decent explanation for that.

I also fear there might be some hardware faults behind the issue, mainly because there seem to be quite a many G73 owners without problems using 10.7. However, we still haven't seen any screenshot proof requested by HellCry that anyone owning G73 could run Furmark xtreme burning test with 10.6/10.7 for >2 hours, also showing GPU temps, driver version and other info requested by HellCry.

My theory is that Ati knows precisely what is wrong, but because the error is too expensive for them to admit (calling tens of thousands of laptops for GPU replacement all over the world) they rather quietly supply a software fix to affected OEM's to use in their own drivers but do not care for reference drivers because they are not guaranteed to work with any given computer.
The fact that Asus hasn't released a new driver since January is just their lazyness and poor customer care.

 

ASUS told me that they don't make their drivers as well, that ATI actually provide them a customised version for their laptop.

I'll probably just pay a bit more next time and get an Alienware I guess.

 

I wrote to Asus and still got nothing after weeks, but after writing directly to ATI (i first wrote to a wrong email, DoH!) i got a response within hours!

Here is their response with my email quoted:



Dear Customer,

Your service request : # has been reviewed and updated.

Response and Service Request History:

The mobility drivers from AMD are a reference grade driver, if there are any issues with these drivers you should be reverting to the laptop manufacturers drivers.

With the newer drivers there was an adjustment to the base core and clock speeds of the chipsets to address issues with 2D playback and this may be what is causing your systems instability.

I have directed your feedback to the Catalyst Crew Team, the driver developers, so they can look into the issue. If Asus has reported the problem the will be working on it already.

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

AMD Global Customer Care

_____________________________________________________________________________________________

This email is a direct result of your contact with AMD Global Customer Care and not part of a campaign. There is no need to unsubscribe to this email as you will only be contacted again if you directly request another service from AMD Global Customer Care.

The contents of this message are provided for informational purposes only. AMD makes no representation or warranties with respect to the accuracy of the contents of the information provided, and reserves the right to change such information at any time, with or without notice.

_____________________________________________________________________________________________


Original Text

Dear Sir or Madam,
i am writing to you since i am desperate for a solution to our problem. Since Asus doesnt even want to admit the problem exist i am now turning to you. As you can read on notebook review forums, we the Asus G73JH users with your Mobility 5870 are having huge GSOD problems with any other drivers than the stock 9.12 or 10.1 version. On those old drivers we can run any game or furmark for as long as we want without any problems. But on any newer drivers - 10.5,10.6,10.7, we are getting very frequent GSODs (grey, pink, green or any other color lined screens) - the problem can be replicated fastest on furmark. This problem seams to be a G73JH only, since the MSI/Dell/Clevo Mobility 5870 users are not complaining of this, and its very curious that it doesnt happen on older drivers, but only on new ones. I would like to ask if you know what is different in these drivers causing this and if its possible to somehow get newer drivers that would work on the g73jh or at least make the next driver release compatible with also our systems so we can play games without crashes and graphics corruptions and enjoy all the new features and improvements your newer drivers can offer. I thank you for your reply in hope of a solution.

Best regards, X



As you can see there were changes made to clocks in newer drivers (i didnt even know drivers had such control over clocks, but thought it was rather only the vBios responsible for it, so thats also news to me), and as Chastity pointed out it is probably a hardware issue, but i dont think its so much the overheating, but as ive spoken with a tech in Slovenia (im also talking to our service center where they have more g73jhs in for repair and the tech is pretty friendly and said hell test them to see if they all also gsod on new drivers to confirm my suspicions that all g73jhs have the same gsod problem) and he told me (and hes not the first one that pointed this out, thats why im posting this, otherwise i wouldnt) that the fact is Asus uses different (probably cheapest) PCB (wider, less layers) and vRam for their GPUs unlike Clevo/MSI/Dell (which use better PCB and vRAM or in case of Dell, their entire card is made by ATI, not just the core like with the others) which are probably the reason for giving only us G73JH users and not others GSODs on these new clocks in newer drivers (perhaps the cheaper Asus vRAM cant take it or perhaps it has something to do with the less-layered PCB).

The crappy thing is as you can read, that it will be addressed only if Asus has reported the problem to ATI or were out of luck.

So people, write to Asus and pester them about this so if perhaps enough people nagg to them about it, theyll perhaps finally report the problem to ATI and they can give Asus an updated working driver for our g73jh.

Hope this will shed some light onto this and help us get to a solution.

 

uhm, wow. that is like totally ghey. :sigh:

 

I'll keep emailing ASUS then.

 

I don't think its an overheating issue, i'm suspecting the rams are not getting enough voltage to cope or the timings need to be adjusted.

 

This is rather annoying, ASUS really needs to step up and fix their drivers. I bought this laptop to play FFXIV on the go and I will not be able to if I GSOD on the only drivers that support its which is 10.6+ because the game seems to be incompatible with 9.12 and 10.1.

This is really starting to bother me more and more as the release date gets ever closer. Please please just release a ASUS modified 10.6+ .

 

Have you tried some of the work arounds yet? Using a modified vbios or to over/under clock your card?

 

Yeah I have messed around with ziddy vbios v3 overclocking it underclocking it, I can reach stability for the most part (meaning unstable), but was playing starcraft 2 mulitplayer today with 10.6 and got a GSOD after a 2-3 matches. Vented on here then downgraded to 9.12 and played for the rest of the night now without one issue so its really really annoying that we can't just update a driver, set and forget. Its hard to recommend this laptop to anyone.

 

We should recommend it to someone who is very familiar with fixing up bioses

 

Or better yet have Asus Driver techs use these notebooks for gaming, Oh wait...

 

Imagine if every G73 was returned to the same service centre on the same day... They would regret not having a fix.. But then again we would be deprived of our toy.

 

Thats what ive been talking about - as Xelloss now again pointed out, without being able to update drivers he cant even play a game he wants to. This is why its so important to be able to do so and why its so horrible Asus just ignores this. Their usual answer is, just use the stock drivers if you have problems with other ones, but thats just unacceptible. ATI is prepared to make drivers just for us, but Asus is too damn lazy to even ask.

 

And what could we do about it? I don't even think ASUS is really trying to fix this problem, instead they focus all their resources on their new G73 with NVidia VGA...hell, the day when Asus comes out with a software fix for this issue, that day will be a red letter day lol

ps: If any1 can find a way how to get more pressure on ASUS, that would be nice Just think about it, if big Notebook journals would start posting articles about how ASUS doesn't care to fix this issue, instead suggesting to use old drivers, they would pump out a fix in a mather of days or weeks, because this would make a big drop in their reputation.