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    ASUS G53SW - Black screen after a few minutes in game.

    Discussion in 'ASUS Gaming Notebook Forum' started by IgnisDR, Sep 14, 2013.

  1. IgnisDR

    IgnisDR Notebook Geek

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    Just like in the topic, I have a problem with my Asus G53SW.
    after a few minutes in intensive GPU application my laptop's screen goes black, second monitor connected by VGA port goes stand-by mode(orange led.)
    Music still plays but laptop is not responsible... situation happens in games, 3D apps like Maya or Mudbox, sometimes even when i'm watching YouTube video (flash is probably GPU accelerated)
    GPU temp looks good: 80C under high load but computer crashes even when GPU has 70C. I reinstalled driver, I cleaned everything using Driver Cleaner 3, I tried other drivers ... nothing.
    I also tested hard drives using HD Tune and GPU Ram using Video Memory Stres Test 1.7... nothing...
    I have no idea what is broken... ; ) please help.
    and sorry for my english
     
    IgnisDR, Sep 14, 2013
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Try lowering the video memory clock by 200mhz and see if it still happens. Then try the core clock by 100mhz.
     
    Meaker@Sager, Sep 15, 2013
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  3. IgnisDR

    IgnisDR Notebook Geek

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    Nothing : / , Black screen after 10 seconds of 3DMark11
    ...
    I tried a different approach, I ran the Ubuntu LIVE CD and Nexuiz game (because I do not know any other graphics-intensive benchmarks/games for linux ;) with all settings set to High/Insane and... everything works well, no black screen, no crash.
    So, maybe its software problem with my Windows 7 (PRO 64bit) but I have no idea what could cause this problem...
     
    IgnisDR, Sep 17, 2013
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Tried a different graphics driver?
     
    Meaker@Sager, Sep 17, 2013
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  5. IgnisDR

    IgnisDR Notebook Geek

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    yep, 314, 320 and new beta drivers...
     
    IgnisDR, Sep 17, 2013
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  6. IgnisDR

    IgnisDR Notebook Geek

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    after formatting my hard drive (And fresh windows 7 installation) I do not have black screen any more. Insteed when i lunching a game a get pop up : driver has stop working and 3dmark shows this :


    Workload work failed with error message: eva::d3d11::rendering::scene_renderer::render(): draw_unshadowed_illumination_task for thread 0: File: device_context.cpp
    Line: 515
    Function: struct ID3D11CommandList *__cdecl eva::d3d11::deferred_device_context::do_finish_command_list(bool)

    Expression: native()->FinishCommandList( restore_deferred_context_state, &result): DX11 call failed.

    Device hung due to badly formed commands.
    DXGI_ERROR_DEVICE_HUNG: ID3D11DeviceContext::FinishCommandList:

    i was trying: 314, 320 geforce drivers....I tried the latest drivers as well as drivers i got with laptop... nothing.
     
    IgnisDR, Sep 21, 2013
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    THat's almost like a DX error, what does DXDIAG say?
     
    Meaker@Sager, Sep 21, 2013
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  8. IgnisDR

    IgnisDR Notebook Geek

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    s1.PNG s2.PNG

    :)
     
    IgnisDR, Sep 22, 2013
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  9. IgnisDR

    IgnisDR Notebook Geek

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    I also attach temperature: temp2013september.PNG
     
    IgnisDR, Sep 22, 2013
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  10. Meaker@Sager

    Meaker@Sager Company Representative

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    Temps are fine too, can you try lowering your core clock 150mhz (or what you can if it's less) and seeing if that helps you.
     
    Meaker@Sager, Sep 23, 2013
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  11. IgnisDR

    IgnisDR Notebook Geek

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    I lowered everything as far as I could in MSI afterburner aaaand nothing... ;)
    it seems to me that the GPU just dies.
     
    IgnisDR, Sep 26, 2013
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  12. Meaker@Sager

    Meaker@Sager Company Representative

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    Usually such an error would appear quickly though, not after extended gameplay, it happens on both AC and battery?
     
    Meaker@Sager, Sep 26, 2013
    #12