I bought a ASUS G71 a few days ago, 4 days ago I believe, it is refurbished. I began hearing small barely hearable scratching noises not clicking, scratching. I think it is coming from the hard drive but I am not sure. I was wondering if anyone who owns or owned this laptop has ever encountered this. It doesn't always sound, but most of the time it does. I looked around and someone said that the hard drive was known for the noises, Seagate (ST9500325AS). I heard that sometimes this could lead to hard drive failure?
EDIT:
I used Seatools.
SMART: Pass (took less than a minute)
Short run: Pass (took less than a minute)
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Have you turned off all non-essential services? Might be the daemons, trying to escape.
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Check an image of the internals and listen to where it is coming from inside.
If its scratching it must be something that is moving inside. What moves inside a laptop apart from the HDD? Or maybe a GPU melting - unlikely. -
Moving parts:
HDD
DVD/CD
Fans
Does activity of any of these affect the noise?
I am going to rule out DVD since you made no mention. HDD, can you transfer any files? Does it affect the noise. If you do nothing is there noise.
Fan, can you run a CPU bench to try and increase the temps. Say wPrime. Does that affect the noise.
Scratching I am going with fan. -
ALLurGroceries Vegan Vermin Super Moderator
It's probably the hard drive, do you notice the hard drive activity light when you're hearing the sounds?
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I'm pretty sure its not the fan, since I can hear the sound of it when playing games like Crysis 2. So, I do believe its the hard drive. I just want to know if this would cause a problem such as it failing. As posted in the original I have run Seagate tools. Thanks, for all your answers.
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ALLurGroceries Vegan Vermin Super Moderator
Seagates, especially ones that end in ASG, have drop protection that constantly parks the heads. They are also notoriously noisy. So this is probably not something to worry about. Usually a SMART utility or Seatools will be able to warn you before your hard drive will have serious problems (but not all the time). If the clicks aren't REALLY loud there isn't much to worry about.
ASUS G71-rx05 scratching noise inside?
Discussion in 'ASUS Gaming Notebook Forum' started by Envii, Mar 5, 2011.