ASUS G73- 5870 Device id issue

One day I decided to go swap the i720 with a 820 (yes, I voided the warranty -.- ), got it all back together, got to the boot screen, and everything's working well except for my videocard roll called with generic drivers from windows 7.

After three days of attempting to reinstall catalyst drivers , (including stock asus ones), modding the .inf's, system restores, partition recovery, and ultimately a fresh install of windows 7, my ati mobility 5870 is still seen as a standard VGA adapter (with no yellow exclamation marks).



Now I don't know if this is normal or anything, but all of you guys with screenies from gpu-z show the device id as 68A0.

And the stock drivers (from the asus driver disk as well as the asus site) ALL show this "ATI Mobility Radeon HD 5870" = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043 as the hardware ID.


Now why is mine F8F0?

Now I thought there would be some simple solution that could be found online where I could just tick the "F" into a "6". But apparently, it seems this would be uneditable. :/

I'm at a loss guys. What should I do?

Please and thank you.

and oh yes, I did the cpu swap while on bios 209, now i'm back to 206 (thinking that it would make my G73 recognize the 5870 again)

 

^^^^
I understand your frustration! When you are changing video drivers are you doing it from windows, or from safe mode? Also have you run drivesweeper to remove all traces of previously installed drivers.

 

Tried all sorts of combinations! Did the catalyst uninstaller in windows, then booted in safe mode for driver sweeper, ran both the uninstaller and driver sweeper after in safe mode, but heck, still nothing. :/ Even did a clean install of windows 7 to nuke all traces of the old drivers out of sheer frustration, but STILL NOTHING. But then, as i've shown in my first post, i noticed my device/hardware ID to be different from all the other 5870's out there sitting in other g73's. Crap. What to do.

 

This happen with a full system restore using the recovery DVDs?

If that's true, something isn't connected inside. Did you bump or move the GPU while inside the system. Have you tried taking it apart and reseating the GPU card? That's all I can think to try.

Cheers,

 

I guess your device manager also sees it as a generic VGA adapter, or only GPU-Z?

 

Yeah, system restore, then using recovery dvd's, even a fresh install of windows 7. The device ID stayed the same, and I can't install catalyst. :/


I did remove the gpu, as well as the heatsink to apply newer thermal compound, but i did make sure it was back the way it is (not to mention nothing loose, especially with the screws. Besides, if there isn't any good contact with the gpu and motherboard, wouldn't my screen not display anything at all? ) Hmm, F8F0. I wonder if anybody else got an issue like mine on their g73. :/

 

Even my device manager does. ( in fact, it was in device manager that i discovered the ominous F8F0 hardware ID string which didn't match any of the catalyst's inf. files). Crapola, what to do. Should I take it apart again , take out the gpu, blow on the contacts and pray it works? (just like 'em old SNES cartridges) lol.

 

Guys, still need help D:

 

What you're seeing shouldn't happen. If it was recognized properly before you upgraded then it is most likely damaged through static shock or some other issue.

You may end up putting the original CPU back in and RMAing the system.

If you had another GPU you could test it to make sure it was the GPU (or another G73 so your could try yours in that one but then your could end up with two broken systems.

I can't think of anything else. Best of luck.

Cheers,

 

hmm, putting the original processor back in actualy is the only thing i haven't done yet. Can't be static shock because there aren't any artifacts/weird lines/discolorations/etc. present, and all system diagnostics show that the card is present, such and such, all except for that different hardware ID at the beggining. Hmm, would be the 5th time to disassemble him tonight if ever, haha! Thank you though~ Any more suggestions would be great

 

by modding the inf, did you try changing the default 5870 devID from 68A0 to F8A0?
otherwise, as you've already voided the warranty, i would try flashing the vbios with something like http://forum.notebookreview.com/asus/492562-asus-vbios-v3-everything-but-perfect-powerplay.html or stock if you can find it. looks like static might have damaged the vbios (hopefully not the EEPROM chip itself).

 

Yep! in the W76A_INF folder, right? and editing both C7_92929 and CH_92929?
Tried 'em, the used the whole devicemanager>update driver>have disk method, then it's not detected as a Ati Mobility 5870, and it prompts me to reboot so it'd work. But then when i come back to the desktop after rebooting, device manager states that it has error 43.

If the bios is damaged, shouldn't i be unable to boot at all? or gpu-z reporting some corrupt id instead of the VER012.017.000.004.035992 shown?


Can't seem to use atiflash, adapter not detected D:

Code 43
Windows has stopped this device because it has reported problems. (Code 43)
Recommended resolution

One of the drivers controlling the device notified the operating system that the device failed in some manner from microsoft. :/

 

never modded ATI myself, but google says that's correct.

whether or not you can boot usually depends on a boot block that could be intact. clock speed, voltage, device ID and other info default to a value if the driver determines they are garbage (at least that's how i think it works).

could try installing ubuntu ( Download | Ubuntu) to a small partition at the end of a disc, a 3d benchmark like techPowerUp! :: Download Unigine 'Heaven' Benchmark 2.1 for Linux, and probably updating the drivers as well (one of the default repositories should have fglrx, if not, try your luck with the official ones at http://support.amd.com/us/gpudownload/linux/Pages/radeon_linux.aspx. ATI's linux support has been awful in the past, idk if it's changed any now.

^^^ won't work because the driver won't recognize the card (because of that F8A0 change).
does techPowerUp! :: Download ATI Winflash 2.0.1.11 recognize the card in windows?

 

cannot find ati discrete video card, says atiwinflash D:


Try ubuntu? *headscratch* So you want me to go check if i can install drivers using another OS? (just curious, but how would that work? Does changing OS reset/modify the hardware id?) speaking of which, maybe there's a way i can instead change the F into a 6

 

i suggested installing a different (linux) OS to rule out a software issue, but then realized it wouldn't work since the driver blob has no way to change the list of devices. that would be a problem, since your F8A0 won't be recognized. kept the writing there in case it would help someone else sometime.

only way you can change that F to a 6 is flashing the vbios. but with neither the DOS or windows version of ATIflash able to recognize the card, seems that you may be out of luck

 

Hmm.. any way i can change the device id without having to call tony stark and fix it? with the the ATIFLASH -i command, no adapters are found. hmm. any dos command to list where my 5870 (adapter) is? Crap. getting desperate.

 

Whoops, corrected problematic hardware ID, it's F8FO, not F8A0. :/ Still need help from ye' masters!

 

If its only a ID problem, I see no reason why adding the ID to the .INF files should not let them install and work properly.

Id search every file in the drivers install files for the old ID and change it to your new ID.

But maybe the ID issue is only part of your issue and thus why your having so much trouble. I mean it is kinda crazy that the ID of your card just magically changed.

As for editing bios, I have done it before and you can change the ID there but the old ID should not have changed on there unless you flashed a new bios to the card, so that means a new bios is not going to fix it.

RIP your vcard bios with GPUZ and send them to me and I will take a look at it for you.

 

ok, did as you told me to, and edited all 68A0 to F8F0, still catalyst would only install the install manager and MIcrosoft visual C++, but not the display driver. :/ Gpu-z (the latest) won't let me save the bios either. (note, drivers i'm using are the ones coming from the asus driver disk, and i tried all the other versions from ASUS' site, as well as 10.6 mobility).



I only find one ID to change, and that's the one here: "ATI Mobility Radeon HD 5870" = ati2mtag_Manhattan, PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043

There's no other 68A0 in the .inf file. (tried changing all id's in both WIN76A_INF and WIN7_INF folders. Atiflash gives me the "no adapter found" error when i try to flash with the dos boot method. hmm. :/

 

Did you pull out all the RAM and reboot using only one stick in bank one and then reset the BIOS after installing the new CPU?

If you don't know what I'm talking about, there is a thread around here that contains the correct information.

On the positive side, running 14/10 clocks should save on the battery.

 

Oh crap! I didn't! D: I thought it would be an easy swap-and-that's-it procedure! any hopes on this?

 

You won't know until you try.

 

whoosh~ tried to no success. :c Tried vista even, still, F8F0 as device id... But you know what's weird.. I booted up this morning...and now the device id is F8F8. Is my 5870 haunted or something? D: Holy-crapola!

 

Hi. Did you tried if atiflash detect gpu if you run it from usb stick in dos mode? I never flash or read bios/vbios in windows.

 

Something is terribly wrong with the vbios memory. I would RMA it at this point.

 

Agreed, abandon all hope... send it back!

Cheers,

 

Possibly unrelated to GFY, but myself and a mate recently bought G73's here in South Africa and the ATI drivers also refused to recognize the graphics card after a clean install.
We had to first install the ASUS reference drivers and then we installed Catalyst 10.6 Mobility drivers over that. This was the only way we could get this working despite numerous attempts.
Admittedly we didnt try change the vBios or anything like that due to warrenty issues.

 

Well, went to the asus service center here in the philippines... told em' i ripped out the yellow warranty sticker in the cpu...said it's ok, and with some strange stroke of luck, they ordered a replacement videocard, mainboard, and lcd panel. (after i showed them this one bright pixel on the corner. isn't the zero bright dot thingy legible only for a month? I think i got this for 33 days now. ) I asked if i would be charged, and they said no, and that I could keep the unit til the parts arrive. (hell, i'm scared of hidden charges and crap. And i'm surprised as to why my RMA method is different from the others here? maybe because they sent their whole unit in? ) So there, got my RMA number, form etc, now all I have to do is wait.

I guess ima use my frying pan 1st-gen envy15 for the meantime. Cheers to you all good fellows for taking time to help. Thank you!

 

Glad to see you getting a solution rolling. Now, back to playing with my nvidia triple-screen love...

 

didn't want to make another thread about this,

I have the exact same problem, just got a new SSD and
did a clean install, but windows keeps installing its own driver.

It can't be the vBios because when I put the old hard drive back in everything is fine.

I tried uninstalling and using Driver Sweeper in safe mode but windows keeps
installing its driver before I can install the ATI drivers.

What can my issue be?

thanks

 

Did you try installing the Asus 10.1 package?

 

Downloading that one right now if that is the one on the Asus support page,
will edit this post when I try it out, thanks.

Edit: Catalyst Mobility 10-7 drivers did the trick, so glad I didn't have to
mess with the vBios

 

I've got unrelated problems (WHEA-logger Error 17) in the Event viewer w/ ATI drivers installed. Not sure why. Just throwing it out there, since we're talking about FUBAR'ed GPUs.

 

Sorry for the sudden jump-up, but could you get me a screenie of gpu-z when you had the problem? What was your device id when it was broken? How about now, when it got fixed? I've done the whole swap-to-original-hardware configuration, and yet my changed gpu device id stayed the same. Hmm, lucky you, it's been nearly 2 months since i've last had my g73 at my lap. :c Still at the service center waiting for my RMA. Crap, things are so slow in the philippines.

 

Isn't there a setting in Windows 7 that allows you to tick off a box saying that you DON'T want Windows looking or installing DRivers? I'm sure I've seen it, and I have that box set so Windows doesn't automatically do its thing.