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    ASUS G73JH Crash wont boot

    Discussion in 'ASUS Gaming Notebook Forum' started by evnj001, Sep 14, 2010.

  1. evnj001

    evnj001 Notebook Enthusiast

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    Last night i was playing world of warcraft nothing extreme. I have had this laptop for 2 weeks. it is the second one. The computer just went dead the blue lights were on but the screen was black. not GSOD but black like the computer was off. I rebooted it. well tried. Blue lights on the buttons no keyboard light up. still screen was black. I tried again this morning and the Asus boot up screen showed up. then it went dead again. any ideas? i am going back to bestbuy today wanting some advice before i go
     
    evnj001, Sep 14, 2010
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  2. panzer06

    panzer06 His Imperial Majesty

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    Sounds like a defective unit. Depending on how long you've had it BB will sometimes just replace them but usually outside the return window they try to repair it first.

    Cheers,
     
    panzer06, Sep 14, 2010
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  3. evnj001

    evnj001 Notebook Enthusiast

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    Ok Thank you panzer06 they better replace it. this is the second one the first one the keys were coming off the keyboard
     
    evnj001, Sep 14, 2010
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  4. Chastity

    Chastity Company Representative

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    Have you tried running it plugged in, but with no battery?
     
    Chastity, Sep 14, 2010
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  5. evnj001

    evnj001 Notebook Enthusiast

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    Yes i did and i got the same result i took it to my computer professor and he said the mb was fried took it to best buy and they exchanged it since they restocked. and got 100 dollars taken off the price of the computer and put on a gift card to spend on my liking. How do i increase fan speed i dont mind alittle louder computer to keep it cooler
     
    evnj001, Sep 14, 2010
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  6. Chastity

    Chastity Company Representative

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    Install 211 BIOS
     
    Chastity, Sep 14, 2010
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  7. evnj001

    evnj001 Notebook Enthusiast

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    How can i check whih bios i have? my computer was made 06/2010 if that can help
     
    evnj001, Sep 14, 2010
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  8. evnj001

    evnj001 Notebook Enthusiast

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    and what would bios update 211 do for me?
     
    evnj001, Sep 14, 2010
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  9. evnj001

    evnj001 Notebook Enthusiast

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    i am running 209 with no keyboard issues or anything
     
    evnj001, Sep 14, 2010
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  10. Chastity

    Chastity Company Representative

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    211 allows for a faster ramp up of fan speeds. There is no direct way to control the fans on this G73.
     
    Chastity, Sep 14, 2010
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  11. evnj001

    evnj001 Notebook Enthusiast

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    i am afraid of doing a bios update myself would bestbuy do it?
     
    evnj001, Sep 14, 2010
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  12. panzer06

    panzer06 His Imperial Majesty

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    BIOS 211 speeds up the fans sooner and is recommended if you are going to flash the new vBIOS and update to the latest ATI/AMD GPU drivers (currently 10.8).

    My std recommendation is:

    If you are working fine leave it alone, however others here postulate prophylactic updates as a preventative measure. It is ultimately your decision.

    Cheers,
     
    panzer06, Sep 14, 2010
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  13. Chastity

    Chastity Company Representative

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    The Official Line from Asus is: If you are concerned or having trouble with GSOD, use the provided fix, or RMA it to Asus Customer Support.

    If you do not update, and you have crashes, you're SOL.
     
    Chastity, Sep 14, 2010
    #13