The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    ASUS g73sw will not power on

    Discussion in 'ASUS Gaming Notebook Forum' started by qwerta, Apr 24, 2012.

  1. qwerta

    qwerta Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    qwerta, Apr 24, 2012
    #1
  2. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    Remove Battery and AC, hold power switch for 15 seconds, then try to power on with Battery or AC.
     
    JOSEA, Apr 24, 2012
    #2
  3. qwerta

    qwerta Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    Still lifeless, nO response from the computer at all

    thank you for the reply though
     
    qwerta, Apr 25, 2012
    #3
  4. Sir Robin

    Sir Robin Notebook Geek

    Reputations:
    8
    Messages:
    84
    Likes Received:
    5
    Trophy Points:
    16
    Sir Robin, Apr 25, 2012
    #4
  5. qwerta

    qwerta Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    The main problem is that I can't power on the laptop. Since I have h73sw, there is no reset button
     
    qwerta, Apr 25, 2012
    #5
  6. Sir Robin

    Sir Robin Notebook Geek

    Reputations:
    8
    Messages:
    84
    Likes Received:
    5
    Trophy Points:
    16
    Did you notice anything unusual, during the flash update? Did you
    use Easy Flash, from a FAT32 formatted USB drive?
     
    Sir Robin, Apr 25, 2012
    #6
  7. qwerta

    qwerta Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    i used my hard drive and followed his instructions for the throttle. after the update, the computer shut down and .. died

    nothing unusual during the update
     
    qwerta, Apr 25, 2012
    #7
  8. Sir Robin

    Sir Robin Notebook Geek

    Reputations:
    8
    Messages:
    84
    Likes Received:
    5
    Trophy Points:
    16
    Unfortunately, there are known problems with updating
    from an NTFS formatted drive, using Easyflash. If you
    pointed Easyflash at a directory on your HDD, your BIOS
    image may now be corrupted. :( If that is the case, you
    are not alone. The forums are filled with people, myself
    included, who have tripped across that dirty little problem,
    which Asus refuses to fix or mitigate. Just on the outside
    chance that you have a slightly messed up image (editing
    mistake vs. the NTFS problem), I recommend trying evgasr2's
    procedure, without the reset step. You will need to pull the
    DVD and HDD drive connections. If you are lucky, the fail-safe
    section of the BIOS is still intact. Unfortunately, it sounds like
    your EC code is messed up, which would suggest that Easyflash
    wrote the wrong thing during the update. Your symptoms sound
    identical, to what I experienced, on a G74SX.

    Sorry for the (possibly) bad news,

    Sir Robin
     
    Sir Robin, Apr 25, 2012
    #8
  9. qwerta

    qwerta Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    asus refuses to fix it? im pretty sure I can RMA with warranty. I've reported this to them and they asked me to rma
     
    qwerta, Apr 25, 2012
    #9
  10. Sir Robin

    Sir Robin Notebook Geek

    Reputations:
    8
    Messages:
    84
    Likes Received:
    5
    Trophy Points:
    16
    Yes, if you are under warranty, RMA is the best way to handle the problem.

    Asus has not issued a bios update, that fixes the Easyflash problem, and
    they have not bundled their update files, with any sort of warnings. This
    problem has been around for quite a while now (based on forum post dates).
    In that time, there have been several bios updates, for both the G73 and G74
    series. Meanwhile people continue to suffer the consequences of their
    inaction. I can only guess how much this is costing them in RMA's and
    reputation damage. They really need to get their act together.

    Sir Robin
     
    Sir Robin, Apr 25, 2012
    #10
  11. dkillone

    dkillone Notebook Evangelist

    Reputations:
    319
    Messages:
    630
    Likes Received:
    0
    Trophy Points:
    30
    Yikes, thanks for pointing that out Sir Robin, didn't even think about that, I will make sure to put that on my thread for ppl to not flash from the hdd.

    I'm truly sorry to hear what happened to your laptop qwerta, make sure to not tell asus that you were flashing an "unofficial" bios or anything so they won't try to give you some BS argument how its your fault(obviously its not, but better to be safe about it). Good luck to ya, hopefully things work out in the end.

    PS, If you do try the recovery link Sir Robin posted, you would have to open the autoexec.bat file(right-click>>edit) and change the bios name to the one you will be flashing to, along with making sure that bios is on the flash drive. Obviously with it being completely dead, I doubt you will get the chance to try. But just in case it starts turning on of sorts before you send it away.

    Again though, I am deeply sorry, makes me sad to hear stories like this, especially when it could have been prevented a long time ago by Asus. :\
     
    dkillone, Apr 25, 2012
    #11
  12. qwerta

    qwerta Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    I will have it shipped and fixed, no worries! But yes, it is unfortunate that this happened..

    thank you for all your help.
     
    qwerta, Apr 25, 2012
    #12
  13. Sir Robin

    Sir Robin Notebook Geek

    Reputations:
    8
    Messages:
    84
    Likes Received:
    5
    Trophy Points:
    16
    Yeah, I can confirm that on a G74SX, going from V201 (shipped) to V203,
    using Easyflash, and the local HDD, that Easyflash trashed the BIOS
    image. When I examined the SPI flash contents, I found that Easyflash
    had written the contents of my HDD directory tree to the flash, rather
    than the new image. They apparently have some bad pointer code,
    in Easyflash (at least for NTFS drives). I have not checked the later
    two bios versions, to see if they behave the same way. Here is a link
    to that thread, if it helps:

    http://forum.notebookreview.com/asus-gaming-notebook-forum/656498-g74sx-circuit-reprogram-bios-spi.html

    Sir Robin
     
    Sir Robin, Apr 25, 2012
    #13
  14. tijo

    tijo Sacred Blame

    Reputations:
    7,588
    Messages:
    10,023
    Likes Received:
    1,077
    Trophy Points:
    581
    EasyFlash will often trash the bios if you use the local drive or any NTFS drive for that matter. It is rock solid in FAT32 though.
     
    tijo, Apr 25, 2012
    #14
  15. steelblueskies

    steelblueskies Notebook Geek

    Reputations:
    15
    Messages:
    95
    Likes Received:
    0
    Trophy Points:
    15
    sadly i stated this in the same post in tdkillone's thread that i noted no problems and that it was okay to release the g53sw version.

    addendum. beware using the usb3 port and/or a usb3 drive for the flash as well.

    not rock solid compared to its much older 2.0 cousins.

    /endwarning
     
    steelblueskies, Apr 26, 2012
    #15