AT1 Drivers 13.4 Backlight Brightness Issue

Hello guys I own an ASUS G73JH-A1 I have installed the latest ATI drivers 13.4 and the backlight of the screen does not respond. When I press Fn+F5orF6 the animation appears but nothing happens. I have tried reinstalling ATK package and the ATI drives but the problem still exists.

Any suggestions? Thanks

 

My geuss would be try 13.5Beta or else revert back to the driver that was working for you.

I had schreen issues with 13.5Beta but 13.4 Working.

Sjoerd

 

This is unbelievable reverting back to 13.1 which I didnt have any problems before the problem still EXISTS!!!! ???? OUF

Edit: Installing latest beta does nothing backlight doesnt respond..;/

 

wow
Have you uninstalled the drivers?

If not uninstall, restart and install 13.1 for you i geuss.
If this not helps maybe somebody else knows something or maybe you display died in a bad timing.....

Sjoerd

 

My display died? no chance. once I uninstall the ATI drivers the brightness button works I can put the brightness on low or on high. Once I install the ATI drives it doesnt work.

Yes I uninstall the drivers then went into safe mode used driver fusion then restart and install the drivers. thats my procedure everytime a new drive is released.

 

anyone?? ;/

 

Did you ever have anything prior to 13.1 installed? I read that if you have installed something prior to that, anything 13.1 up can break brightness control. Have same problem on my amd machines.

 

Never encounter any problems with 13.1.... after installing 13.4 the problem appeared.... reverting back to 13.1 brightness control is still broken... ;/ also installin the 13.5 beta didnt fix the problem...

 

I had a similar problem on an old driver (11.x probably) where after the machine went into sleep mode, then out, the brightness controls wouldn't work. Was solved by not sleeping, just shutting down fully (why sleep with an SSD). Presume it doesn't happen now on the newer drivers.

Have you tried installing a much older driver (maybe go back to the original ASUS one) and see if brightness works. If it does, then try installing 13.5beta over the top, without using driver sweeping programs.

I used to do the old de-install, sweep, safe mode, sweep, reboot, new driver etc and occasionally had problems with it over-cleaning, one time resulting in hours of hassle to get catalyst to recognise my card as compatible! Since 12.x I have simply installed over the top, and not had any problems. It seems the more recent Catalyst behave well with simple over the top upgrade installs. Worth a try!

 

I have installed an older driver 12.10 and the brightness control worked but after installing either 13.1 or 13.4 or 13.5b2 the brightness breaks..!! it sucks! so I will have to live with the brightness adjustment broken until there is a fix! thanks anws for the suggestions

 

i had the same problem
something is screwed with your drivers
even normal uninstall and reinstall drivers that the brightness was working didn't helped
you need to completely wipe the drivers
i think my problem was fixed with driver sweeper(driver fusion)
it is a pain in the to clean them

i just hope it wont do the same thing now on 13.4

 

I am always using Driver fusion.... I dont know what to do.. the best thing is to wait if the next updates will fix this.. As i have mentioned above i didnt have any problems with 13.1 but after installing 13.4 it broke my brightness...reverting back to 13.1 is still broken.. this is very strange

 

tried 13.4 and i have the same issue like you
now brightness is screwed on all drivers except for the standard from microsoft

 

All my amd machine are on 12.10 for same reason.

 

I am really sorry for this! ;/ Hope they release a fix soon

 

solved by system restoring my pc! now using 13.1 and brightness adjustment works.

 

You could try creating a restore point now, just to be safe, then install 13.5beta over the top, no sweeping and see if that works. I have definitely had no problems from well before 13.1 (on 13.5beta at the moment) with simple over the top upgrade installs for my g73jh, would be interesting to see if it is the driver sweeper programs disabling the brightness functionality. If it doesn't work, you can just system restore again!

 

I have tried it with 13.4 and it broke my brightness. I dont want to get into that buzz installing the beta one. 13.1 works great now so i will wait for the next release.

I dont believe is the driver sweeper (driver fusion) that creates the problem because when I restored my system the brightness was working and then I uninstall the ati drivers 13.1 and used driver fusion and then installed them again and the brightness was working.

 

Have found a solution uptading with no broken brightness? I have the same problem.

 

I had this once with the 13.4. To fix it, I set it to highest brightness and rebooted. Since then it's on highest brightness.

 

Did you set it to highest before installing 13.4 or after installing 13.4?

 

I actually lowered it after installing 13.4 and could not anymore raise it. Then I decided to raise it to the max and rebooted and it was at max again. I actually never lower it and only did it this time because I wanted to test if the keyboard was still working after having received the laptop back from repair.

[edit]
Just saw that I maybe was unclear. When I lower/increase it, the Windows 8 and also ATK tool both show that they lower/increase while pressing the buttons, but it does not actually change the brightness. I then rebooted my Win8 and the brightness was at the last configured one (in my case maximum).

 

The brightness stuck at the moment you install driver. So if you can adjust first than install. An alternative way is to do a rollback in device manager, change brightness than update driver in device manager.

It is a pita, but no sign amd going to fix it.