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    ATK Package won't install/uninstall

    Discussion in 'ASUS Gaming Notebook Forum' started by Outtawack311, Aug 8, 2015.

  1. Outtawack311

    Outtawack311 Notebook Guru

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    After my previous thread about Windows 10 hanging I uninstalled the ATK package to update it. Before I re-installed it I decided to roll back to windows 7. Now none of my keyboard functions work and when I try to install the ATK package it tells me there is another version installed and it can't install on my system.

    When I go to Add/Remove programs the ATK is in there, but no matter what i press it tells me the 409.msi package can't be found and to point it in the right direction to continue.

    I have no idea what to do here. I can't take the ATK off the list and it won't let me install a new one until I do...
     
    Outtawack311, Aug 8, 2015
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    You will want to look for strings relating to the program in the registry, I suggest looking for some guides on how to help remove them.
     
    Meaker@Sager, Aug 8, 2015
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  3. Outtawack311

    Outtawack311 Notebook Guru

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    I got it. In the download of the ATK package in a separate folder there was 409.msi so I was able to repair the file by pointing to that.
     
    Outtawack311, Aug 8, 2015
    #3