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    Advice needed (CMOS issue)

    Discussion in 'ASUS Gaming Notebook Forum' started by Kaelang, Dec 27, 2010.

  1. Kaelang

    Kaelang Requires more Witcher.

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    Hey folks.
    Well, some of you may know that after I RMA'd my laptop in September, my laptop came back with a strange issue that I think is due to a damaged CMOS battery/module.
    I'm leery about RMA'ing again. My laptop came back in worse shape than I sent it out in. I had tentative plans set up with Gary Key to send my laptop to him or Mason this December, but I've been trying to get a hold of him for about a month now and he still hasn't replied to my messages. I don't know if Asus will cover the shipping since it's their fault I have to RMA again (RBBX05 doesn't get the luxury of free shipping).

    My question is, is a CMOS issue really worth sending my computer in? It doesn't affect the functionality of the notebook at all, except for when it loses power for more than 5 seconds. Even then, it's not a huge deal. I could probably send my laptop for repair through Best Buy, but I'm not sure if I'd be any better off than sending it to Asus directly.

    Should I just ignore the issue, wait for Gary to eventually, possibly, get back to me, or should I get Best Buy to repair it?
     
    Kaelang, Dec 27, 2010
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  2. Chastity

    Chastity Company Representative

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    I'd open her up and check the CMOS battery and socket, but that's me
     
    Chastity, Dec 27, 2010
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  3. DCx

    DCx Banned!

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    I'd send it in for replacement, but that's just me. And I had a rough go with the g73 returns (but good service for every other asus laptop I've had)
     
    DCx, Dec 27, 2010
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  4. Kaelang

    Kaelang Requires more Witcher.

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    LOL! Friggen..

    So I opened up the service bay and poked at the CMOS battery for a few minutes. Looks like I fixed the issue that's been plaguing me for months by just poking it.
    Thanks for the advice Chas. :p
     
    Kaelang, Dec 27, 2010
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  5. emreowski

    emreowski Notebook Consultant

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    erm.. what exactly do you mean by just poking it? :D
    Is it like "tap" "tap" "tap" (poking effect :)) for a few minutes? Never heard such a thing before, if you explain it a little bit I ll try it too, as you know I have the same issue :)
     
    emreowski, Dec 27, 2010
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  6. Kaelang

    Kaelang Requires more Witcher.

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    I took a screwdriver and poked the front. It looked like bronze contacts or something. I poked it and pushed the battery down. I put my finger in there and pushed down and I also moved the wireless antenna wires around. Sounds kinky, I know.

    I basically "fiddled" with it for a bit.
     
    Kaelang, Dec 27, 2010
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  7. Panther214

    Panther214 Notebook Evangelist

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    i guess it was loose.. good that it saved you the RMA!

    Panther214
     
    Panther214, Dec 27, 2010
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  8. emreowski

    emreowski Notebook Consultant

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    interesting, I ll give it a try when I am bored of it :D
     
    emreowski, Dec 27, 2010
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  9. Chastity

    Chastity Company Representative

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    Translation: the CMOS battery was poorly mounted, and he reseated it. :D
     
    Chastity, Dec 28, 2010
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  10. Kaelang

    Kaelang Requires more Witcher.

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    Yeah, that thing-a-mabobber. I poked the doohickey and it whatcha-ma-callit.
     
    Kaelang, Dec 28, 2010
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