Asus G73 could be dying???

I have an asus g73jh-a2 and for the past 2-3 months, the idle temperature had been hovering aroung high 70's even 80's. I though maybe this could be a load on the CPU because a lot of software installed but i deceided to format it yesturday in hope that it would resolve the problem. But no, the CPU's are hovering around 75 to 80 and even if nothing at all is running except the basic software, i sometimes can go up to 90 to 95 degrees C without even touching the laptop. I dont understand, this laptop used to be so cool and quiet, now its a furnaise, the right part of the keyboard is always hot a idle, it was never like that...I remember just a few months ago, its normal CPU temp was about 45 to 50. I dont see how this could be software related if the laptop was freshly formated and still runs at 75.
To make matters worse, i have Core Temp running in background and about an hour ago, maybe 5 minutes after a reboot, i had a warning message telling me that CPU4 has went over 100 degrees?!? Anybody has any suggestions? could this really be bad thermal coumpound? I'm still under warranty so iwouldnt even dare to open it to repaste the CPUs even if i wished i could apply some artic silver on them

 

ASUS Notebook Authorized Service Provider

Click there to find a local ASP center and have them repaste your CPU & GPU.

 

I'd suggest cleaning the dust off of your pipes/fan but the temps seem awfully high for dust @ 3 months

 

it has no dust, i take care of this laptop like if it was a child, at almost 2000$, i definitely need to take care of this. Anyways, i'll call Asus to see whether they would cover a repaste, thanks for the tip

 

Have you cleaned it? I know you say you take care of it but dust will still find its way in.

 

this problem has nothing to do with dust...please forget about that.

 

Really depends on how much you value the warranty. More than a few people have had good experiences with repasted laptops being RMAed. That being said, your best bet is to repaste. Dust might cause a 2-3 degree increase, but to see temps that high, its very much NOT dust.

 

http://forum.notebookreview.com/asus-gaming-notebook-forum/532474-get-out-air-cans.html

 

The problem with the tests is that no one is explaining outside influences. Ambients? Are there coolers being used? Was this on a cold boot or after using the laptop for a while. Blind posting of temps before and after is only part of the story. Regardless, even if it was a dust issue, and even if dust was showing a 15-20 degree increase, it is still 15-20 degrees over a temp that is too high for idle.

 

If they are giving idle and load temps I don't think it was after a cold boot. I am just trying to let the OP know that he should at least try to clean it instead of just saying "the problem has nothing to do with dust".

 

I also would be realistic and not try to get their hopes up than a can of compressed air is the end-all solution.

 

If it helped all those other people I would say it is realistic.

 

Dust will not be an issue here, please stop referring to that, this is idling temps of over 30 degrees higher than what it should be. Also, all the pertinent information is in my post, maybe some people have trouble understanding the terms but in case you do, idle means that the laptop should be running at normal operational temperature, just like your car, after 15-20 mins the temperature stabalises, we can call that idle.
Obviously, this problem is drastic, ambient conditions such as humidity or room temperature will have absolutely no impact what so ever on this problem.
A laptop at idle (running with no open software, except for normal stuff like anti-virus, email client, catalyst) should run at a smooth 45-50 degrees. Now a problem i see with mine is on idle (0-2% cpu usage) my laptop will run at 75 degrees, sometimes the process load will go up to 20% for no reason thus incresing temperature to about 85-95 degrees then will go back down to idle at 75 degrees. While the CPU load goes up to 20%, i check all my monitor and there is nothing abnormal, no process is using up the CPUs.
As i have said, my computer has been doing this for a few weeks, i formatted it 2 days ago and nothing has changed. This means that either something i install right at the biginning stresses the CPUs or there is a problem with the computer. Everything i install has been the same thing for the past few years, office, skype, msn, norton, itunes, nero and some other basic software. Never did i get this reaction from a laptop before. Besides, at first this laptop was truly silent and cool, even while playing starcraft for 2-3 hours, this laptop stayed warm, not hot and never had the fans on almost all the time.
With that said, i think the first logical step is a format, which was done, the second will be a repaste. thanks for who ever suggested it, i will have this done asap and will update the thread with the results

P.S. here is a screen of temp monitor on idle

 

Repasting isn't too bad. My first run around at taking my laptop apart, I took about an hour, going realllllllly slow. Taking it apart now, I can be down to the GPU/CPU in about 5-10 minutes. If you don't feel safe doing it, any computer repair place could take it apart with ease and do your paste job for you. I honestly believe this will fix your temp issues, however.

 

How would formatting lower temps? You can monitor your CPU usage and see if anything is stressing it but to me it sounds like your fans are clogged with dust. Tell me how you know dust is not an issue? have you used compressed air to clean out the vents? Did you read the thread I posted? Other people have had the same issue as you with increasing temps and easily resolved the issue by cleaning it out.

 

@toxic it's not that im not comfortable doing it, it's that i will void my warranty and you never know when that comes in handy. Also where are the warranty stickers located? i heared they are on the cpu but not the gpu, is that correct?

@erik well besides the fact that i dust it off every week with a compressed air canister and a 3M microfiber cloth, i know dust is not an issue. I repair Ps3's and when dust is an issue there are different entry points where air can come in. In the ps3's case, air ducks where air is sucked into the machine always have some kind of visible dust accumulation. In the G73's case, all the ports are pretty much the entrance point and my laptop is spick and span. As previously said, i take care of it. What i meant by that is not singing lullabys or petting it, it was obviously cleaning it regularly.

Also for dust to be a problem where it increased operating temperature by 25 degrees, the laptop would have been not just dusty, but clogged. So obvious signs of dust accumulation would be visible from the outside

 

Right, warranty sticker is only on the CPU.

 

That is good to hear that you do clean it regularly. One thing though that you can't see the fans on the G73 and the intake is through the keyboard so I don't think you would see the dust build up. I'll quote a forum member

Do you think he could see all the dust before he cleaned it out? If you have the can of air try blowing out the exhaust vents and see if anything comes out. The only thing that would be causing these temps would be dirty/clogged fans or somehow your thermal paste has failed horribly.

 

Well actually he did...he metionned getting a lot of dust when pushing air into the vents, this is not my case. So please put the nail in the coffin and get over the whole dust thing

 

Good luck with your repaste

 

i will post an update so you can add that to your issue experience...maybe it wont work, but ill keep my hopes up
thanks for you help

 

Okay Pat, I think it is time to open up your machine and do a re-paste job and a thorough clean-out. It’s all well and good that you take care of your baby but you can’t clean the inside without opening her up. You’ll be amazed by the amount of dust and hairs that will have accumulated in and on your fans and heatsink heat exchangers. I’ll bet there will be a nice matrass of e clogging up them radiators. I suggest, get a good quality thermal paste and a screwdriver out and get the job done. Your baby will be good, excuse me, better than new after that.

iemie

 

hahaha, nice choice or words!!! As a matter a fact, im starting to be more and more motivated to do the job myself, i've got about 3 grams of artic silver 5 left over from a few ps3 repairs...do you maybe have the link to a walkthough on how to open the laptop?
In any case, ill get this done and in 2-3 months, ill be treating myself to an brand new JW-3DE!!!, i cant wait for that one!!!

 

I think you'll find a lot of useful info here Pat: http://forum.notebookreview.com/asus-gaming-notebook-forum/527654-newbs-guide-repasting-your-g73.html

It’s not that hard, just take your time and be careful, especially with the speaker connection and the keyboard.
Good luck.

 

As it turned out, i was on bios v209...i upgraded this not to long ago so i dont understand why i was not on latest version...in any case, my temps are a little better, now idling temp are an avg of 67 degrees on idle, which is 8 degreees less than before the bios update. And the bios update was almost a major disaster...read this guys
http://forum.notebookreview.com/asu...mg-bios-update-froze-g73-but.html#post6936992

 

how do you know it's not about dust. the dust canget into where the axles of the fans are and if you smoke, it makes it that much worse. i smoke and i take my fans out, wash them with soap and water and put fresh lithium grease on them 4 times a year because of that specific situation.

 

if you are careful with it, you won't rip it apart, and it would be unnoticeable

 

i dont smoke nor are is dust an issue...i just said the problem was solved upgrading bios...dust doesnt just sneak into a computer unnoticed and you cant tell unless you open the computer, you can easely know if its an issue because you just have to blow air into the air ducks and you will see the dust comming out next time the fans turn on

 

I decimated mine when I repasted, I wasn't in the mood to be careful (midnight and my CPU started idling at 80C). Fortunately the Ontario repair facility didn't seem to care when I RMAed.