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    Asus G73JH Random Freezing

    Discussion in 'ASUS Gaming Notebook Forum' started by FoShi, Jan 28, 2011.

  1. FoShi

    FoShi Newbie

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    I recently bought an Asus G73JH from Bestbuy about 2 weeks ago. I have found this laptop to be amazing. It runs my games smoothly and it's just great. The only problem I'm having is that it just randomly freezes on me and I have to reboot it by holding the power button. It's only frozen on me once while playing a game but every other time, it's random. It froze on me when I was watching a movie and it froze on me even when I just left it on with no programs running. I looked online for help and I have reinstalled the latest Realtek driver. I also updated my video driver, uninstalled the creative software, and reinstalled Power4Gear. I searched the internet and I can't seem to fix the problem.

    Please help.
     
    FoShi, Jan 28, 2011
    #1
  2. Rückenmark

    Rückenmark Notebook Consultant

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    please use the newest bios and vbios, but it looks like you got a hdd problem, you can fix this with flashing your seagate momentus drives.
     
    Rückenmark, Jan 28, 2011
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  3. josh22

    josh22 Notebook Consultant

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    yes...your bios should be 211...and yes update your video bios....that way you can use official drivers from AMD....I too have the bestbuy model...BST7 and what I found id I had to do a fresh install of the OS and now I have no problems...is a hassle for sure but worth it in the long run....my G73 works perfect now... :).....just make sure too backup any important files first... :)...cheers!
     
    josh22, Jan 28, 2011
    #3
  4. D34TH_v69

    D34TH_v69 Notebook Enthusiast

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    i had the same problem, and yes I have the best buy model. I upgraded the BIOS to 211 and the problem stopped. also, since I updated the BIOS, whenever I play a game I have the turbo turned off. I never really noticed a difference with it on anyway.
     
    D34TH_v69, Jan 28, 2011
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  5. frosty5689

    frosty5689 Notebook Evangelist

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    TwinTurbo only makes everything slower.
     
    frosty5689, Jan 28, 2011
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  6. FoShi

    FoShi Newbie

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    Thanks everyone for the help. Also, this may be a stupid question but how would I do a fresh install of the OS? I've never done it before and I don't want to accidently mess something up.
     
    FoShi, Feb 2, 2011
    #6