The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Asus G73JH Shutdown Problem

    Discussion in 'ASUS Gaming Notebook Forum' started by Nightfallcall, Jul 7, 2015.

  1. Nightfallcall

    Nightfallcall Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    I have been having this problem with my computer recently where it just shuts off a few minutes (sometimes seconds) after i start playing a game, i always thought it was just a heating issue, but i have recorded the temperature during game play and it never exceed 80.C .

    So i'm not sure whats wrong but i did notice that my GPU jumps from 0% to 100% then drops back down to 0% and shuts off, but i honestly don't know.

    and if y'all want me to record whats happening feel free to ask.
     
    Nightfallcall, Jul 7, 2015
    #1
  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

    Reputations:
    1,268
    Messages:
    7,186
    Likes Received:
    1,002
    Trophy Points:
    331
    Your temps do not seem too high, but its still a good idea to open it up and clean out the fans and vents as your first trouble shooting step.
     
    Support.3@XOTIC PC, Jul 7, 2015
    #2
  3. Nightfallcall

    Nightfallcall Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    Yes Thank you, i didnt think it was that high.

    and i have gone through and cleaned out the vents and fans.
     
    Nightfallcall, Jul 7, 2015
    #3
  4. Katagon

    Katagon Notebook Deity

    Reputations:
    12
    Messages:
    706
    Likes Received:
    45
    Trophy Points:
    41
    It could be your PSU going bad.
     
    Katagon, Jul 7, 2015
    #4
  5. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,186
    Likes Received:
    17,895
    Trophy Points:
    931
    I suspect power too if temperatures are ok, does your brick have an LED light on it? If so does it go out when the machine restarts?
     
    Meaker@Sager, Jul 7, 2015
    #5
  6. Nightfallcall

    Nightfallcall Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    There's a good chance it is power, if it make a difference, my laptop is basically only running off the power cord.

    Ans yes it does have an LED on my brick and I will check once I return home.
     
    Nightfallcall, Jul 7, 2015
    #6
  7. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,186
    Likes Received:
    17,895
    Trophy Points:
    931
    Yes a battery can mask the impact but it would not prevent the issue
     
    Meaker@Sager, Jul 8, 2015
    #7
  8. Nightfallcall

    Nightfallcall Newbie

    Reputations:
    0
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    5
    i have checked the LED on my brick and it doesn't turn off at all, only when i unplug it from its outlet
     
    Nightfallcall, Jul 15, 2015
    #8
  9. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,431
    Messages:
    58,186
    Likes Received:
    17,895
    Trophy Points:
    931
    It could be a weak joint that is shorting on the GPU as well, it could mean the gpu needs replacing.
     
    Meaker@Sager, Jul 15, 2015
    #9
  10. slammish

    slammish Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Why don't you have anything from eventlog in this thread? Start menu-> Type in Event and look for Eventlog or Eventviewer. Go to the system tab and search for exclamation points and then report back with what you find.

    90% sure it's GPU overheat.
     
    slammish, Jul 30, 2015
    #10