i buy a new battery few days ago and i can turn on my computer and everything is fine, this dont give me any error like replace your battery or anything like that, but this is stuck in 30% i left it few hours to see if it charge but nothing i turn off my computer and still connected to ac and few hours late turn it on to see if it is 100% but nothing it still stuck in 30% but then i unplugged the AC for a bit and it is 28% now and it is stuck in 28 %, anyone may help me please? forgive me my english, Thanks you all so much
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Did you buy an original battery or something compatible?
If so and you are still in the warranty period just take it back. Otherwise, you might want to read the info on the battery (with aida64 or something similar) to check for its properties (fully charged capacity, current capacity, wear level, etc). -
Yeah its an original battery. last night i turn it off and disconnect my ac and today in the morning when i connected the ac charge the battery led infront my laptop was flashing, any meaning?
this help to diagnose my problem??
Power Management Properties:
Current Power Source AC Line
Battery Status 28 % (Low Level, Charging)
Full Battery Lifetime Unknown
Remaining Battery Lifetime Unknown
Battery Properties:
Device Name G73--52
Manufacturer ASUSTek
Unique ID ASUSTekG73--52
Battery Type Rechargeable Li-Ion
Designed Capacity 72800 mWh
Fully Charged Capacity 70490 mWh
Current Capacity 19600 mWh (28 %)
Battery Voltage 14.393 V(Yellow)
Wear Level 3 %
Power State AC Line, Charging -
JehutyZeroshift Notebook Evangelist
Have you tried checking the pins of your battery and the one it attaches to? Maybe try blowing it with some air can remove some dirt or something. Also try different things like removing the battery then attaching the AC then connecting the battery again etc. Or maybe try depleting the battery till 2% then shutdown the computer, then deplete the battery by turning-on the machine and let it stay for awhile in the BIOS until a hard shutdown. After depleting the battery, try charging it for around 15 minutes without turning-on the machine, then turn it on. Let me know if this helps.
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i tried to clear the battery pins but nothing it still stuck in charging. i changed my battery because my old one didnt even turn on and this tell me "change your battery" and anothers message like "not charging" i got this new one but i dont get any message but it is stuck charging
The battery is just new and this is now give me a message "Consider Replacing Your Battery", anyone know any fix for it? -
JehutyZeroshift Notebook Evangelist
Have you tried fully discharging the battery (to the point that the machine won't power up anymore) then charging it? If ever you have tried and got no luck with it, I think you'll need have to use its warranty and ask a replacement battery from the store where you bought the defective battery.
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i just tried that and well no luck battery 0% available (plugged in, charging) consider replacing your battery, this battery is new, this is the reason why this battery is new because for this same problem i replaced my old one battery.
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ALLurGroceries Vegan Vermin Super Moderator
It's possible you have a faulty AC adapter or charging circuit.
Have you tried resetting your EC by powering off and removing the battery and ac adapter for a minute? -
right now its 0 % and not charging the only way to use it is with my ac charge however its a new ac charge too because my old one died and this is one is a new battery too because i replaced the old one for this problem
how do i reset my EC ? whats EC ? i already did removing battery and ac adapter i have tried too many things i upgrade my BIOS changed OS add more RAM changed ram, nothing is working so far -
ALLurGroceries Vegan Vermin Super Moderator
The embedded controller resets when it loses power, as I said above, remove all power sources: AC adapter and battery for a minute and try again.
If it won't charge even with a brand new (genuine replacement) AC adapter, either you have bad luck with batteries, or there is a problem with your charging circuit. Are you under warranty? -
i tried that remove all power sources but didnt work but yeah im under warranty but im outside of united states =P and my warranty is just about to expire in lessthan 1 week =P
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I just got one and apparently I didnt check the battery long enough while at starbucks.
Found out that capacity has dropped to ~3amps, from the 8 or so stock.
Lesson learned, time to get a new battery.
For your case, the battery may be repairable. But that involves disassembling the case and slow charge the cell until it's up.
I've tried that with a macbook's battery (when they had removable battery)
Asus G73JH Wont Fully Charge.
Discussion in 'ASUS Gaming Notebook Forum' started by Diogenesyl, Jul 5, 2012.