The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Asus G73JH updating graphics card crashes computer

    Discussion in 'ASUS Gaming Notebook Forum' started by nukyew2, Dec 27, 2012.

  1. nukyew2

    nukyew2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Hello there,

    I'm having a bit of trouble with my G73JH that I can't seem to solve. So just a few weeks ago, this laptop started randomly freezing and crashing, and was fixed after I updated the Realtek drivers as was suggested in another thread.

    After I did that my graphics card started to have issues. I would boot up the computer and see "ATI Host Application has stopped working" along with the inability to play games at all! I couldn't even run something as basic as Minecraft. I would start a game and nothing would happen. I tried updating my graphics card drivers and my computer would just crash.

    So then I fresh installed windows, and re-installed all my programs. This morning I tried running Battlefield 3 and the game wouldn't start at all. Thinking it would solve the problem, I attempted to update my graphics card using the AMD Driver Authentication Tool, but my computer crashes everytime I get to "intsalling AMD display drivers". Worse, my computer started randomly freezing and crashing again, so I had to update the sound drivers once more.

    I don't know what to do. I can't play games, nor can I update my graphics card without crashing. Does anyone have a solution for this? If so, I would greatly appreciate hearing it. Thank you very much! You guys are awesome.
     
    nukyew2, Dec 27, 2012
    #1
  2. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    JOSEA, Dec 27, 2012
    #2
  3. nukyew2

    nukyew2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    Thanks for the reply JOSEA. Using Hwinfo64, my Video Bios version is: 012.017.000.004.035992

    Where do I go from here?

    Edit: I'm looking more into your post. I'll go ahead and try installing 12.11 as suggested in the thread you linked.
     
    nukyew2, Dec 27, 2012
    #3
  4. nukyew2

    nukyew2 Notebook Enthusiast

    Reputations:
    0
    Messages:
    11
    Likes Received:
    0
    Trophy Points:
    5
    So I'm following he steps to install 12.11, and I can't find Catalyst Control Center to uninstall it from the uninstall manager. How do I uninstall it? :(

    Edit: Nevermind, I figured it out. Had to click "AMD Catalyst Install Manager" in the uninstall programs window. Anyways, I did all the steps and it works now! Thank you very much JOSEA!
     
    nukyew2, Dec 27, 2012
    #4
  5. Chastity

    Chastity Company Representative

    Reputations:
    1,295
    Messages:
    6,545
    Likes Received:
    336
    Trophy Points:
    251
    Open up your bottom panel and check the part number on your GPU. If it ends in -C1x, where x = any number, then you should update the VBIOS.
     
    Chastity, Dec 29, 2012
    #5