Asus G73SW crash/bluescreen problem

Hey guys, I desperately need your help My problem started yesterday. I´ve played BF3 but then my PC crashed. Well, I restarted and tried again. Freeze occured then. I tried to run stability test on Combustor, but since GPU temp reached 70 degrees, freeze occured again I tried to driver change, I´ve been re-installing whole system last 2 hours. After fresh install, I run 10 minute Combustor test without problem. So I installed all stuff back (Origin, BF3, Afterburner, FRAPS, skype etc), go to game and then.. freeze again, forced restart and this:

Problem description:
problems name: BlueScreen
OS version: 6.1.7600.2.0.0.256.1
national interface ID: 1029

Other problem information:
BCCode: 116
BCP1: FFFFFA800649E010
BCP2: FFFFF88010D05AE4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I really dont know what to do.. I really dont wanna put PC to RMA, cause it´s gonna took one month So what would you recommend to me? GPU clock are stock, temps are fine..

UPDATE: When I plug out AC adapter, crashes are no longer occuring. It´s strange, do you think that my problem is because of AC adapter?
UPDATE2: I tried to play BF3 with unplugged adapter and there wasn´t any crash or freeze. Just GPU seems to be less powerful, than with AC pluged in. Is there any options to set max power even on battery?

 

I've make some tests in kombustor..

Adapter pluged in- freeze after 2 minutes, avg FPS -160, temps reached abou 73 deg before freez
Adapter out - 10 minutes and working, temps maxed on 69, but avg FPS was 60.

So when is AC adapter out, PC isnt crashing in burn mode. I just need to figure out, how make my GPU same powerfull, as it is when is adapter plugged in..

 

Nothing?

 

To get high performance on battery, launch Power4Gear, choose "Advanced Settings", select "Power4Gear High Performance", expand "Processor power management", expand "Minimum processor state". In "On battery", change from default 5% to 100%.

http://forum.notebookreview.com/attachment.php?attachmentid=72470&stc=1&d=1320871946

However, I don't recommend you do this, unless it is only to troubleshoot a possible bad PSU. Your battery will drain even faster. I suspect the reduced performance is just masking the problem on your laptop. I recommend you find out why your system bluescreens or locks up when plugged in. Launch Event Viewer, go to Summary of Administrative Events section, expand Critical and Error events to see if they help point at a software or hardware cause for the BSOD and system lockups.

If you google bugcheck 0x00000116, you get hits that suggest the cause is the video driver or overheating. Here is an example with other suggested possible causes: http://forums.nvidia.com/index.php?showtopic=61786

Since you believe overheating is not the issue (and I would agree), I would suggest updating the video driver. Alternatively, it could be updating the video driver CAUSED your issue - if you just updated it recently, you may need to backrev it.

Have you overclocked your GPU?

If your problem occurred for the first time yesterday, restoring your system to an earlier time may be a quick way to resolve this issue.

 

Hello, thanks for answer!

I tried it on last 3 nVidia drivers - same. Now actually is my problem occuring even on baterry, so it´s a hardware issue I guess VGA isn´t OCed now, but it was earlier. But it was stable and fine.

 

According to Event viewer is problem called "Kernel-Power", it´s critical and log is:
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2011-11-09T20:40:52.900806000Z

EventRecordID 4186

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DoM-G73

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 278
BugcheckParameter1 0xfffffa800384a4e0
BugcheckParameter2 0xfffff88010a76ae4
BugcheckParameter3 0xffffffffc000009a
BugcheckParameter4 0x4
SleepInProgress false
PowerButtonTimestamp 0

 

Event ID: 41 Source: Kernel-Power indicates EventID 41 may result from a bad power supply or bad driver.

Since your issue is so recent, I'd definitely try restoring to an earlier time first. You can always easily undo the restore if it fails to resolve your issue.

 

Now I´ve run 3 minutes furmark test, with AC plugged in.. 80 degrees.. and stable... What the hell?

 

Are you plugged into a different outlet? Grounded vs. UNgrounded?

 

Oh, I dont know, hot to figure that out.. Anyway, kombustor 3 minute test.. and fine, temps to 79 deg... gonna test BF3

EDIT:BF3 crashed after 2-3 minutes, but I think (I´m really not sure) that before freeze, the little LED on PSU brick was shortly blinking (2,3 times)
EDIT2: I´ve run another Kombustor test. Freeze after 4 minutes, no LED blinkink od PSU brick..

I don´t know what is causing it.. I hope, it is "just" PSU brick, but I doubt that.. it seems like HW problem to me

 

I'd still attempt the restore to an earlier time before I settled on a hardware fault. I'd attempt a restore to the time before you changed the video driver. If that fails, the PSU is certainly still a suspect.

See anything new from the recent lockups in the Critical and Errors in Summary of Administrator Events?

 

I re-installed complete system, because I thought, it is because of software.. Now I´ve got clean install only with drivers, Kombustor, Furmark, BF3 and skype..

Still same critical events. But, that´s expectable because there is everytime same process - testing/gaming - freeze - forced restart.. I´ve already fill out RMA document..

EDIT: I tried it with battery taken out.. Kombustor test 2:05 min, 72 deg. and freeze again... Freeze for 5 seconds, than blackscreen (notebook is still "working" but I cannot do anything, it just doesnt react to anything, except restart with power button).

 

Yeah - I think you've done enough testing to classify this one as a hardware problem. You've got good info on how to reproduce the problem as well. I hope your RMA goes well and you're back up and running soon....

 

Thank you dstrakele for your help! I will post some info after RMA.. Now I'm just praying for a good solution..