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    Asus G73jh freezes when left idle for a while, any ideas?

    Discussion in 'ASUS Gaming Notebook Forum' started by largo1234567, Apr 6, 2012.

  1. largo1234567

    largo1234567 Notebook Enthusiast

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    Overall I am a happy g73jh owner for 2 years. the only problem I met with is that my g73jh usually freezes when left idle for a while. It seems to me that if it has nothing to do for like 15 minutes, it will freeze itself. I will have to hard restart it to make it normal again.

    While, my solution to this is first, always shut it down when i am doing something else. second, if i have to leave for a while, give the machine something to do like playing a movie or a huge music list.

    It's not too annoying, but I will feel better if i can somehow fix it. I've searched internet for answers with no clear solution. Bios and vbios are already updated. Win 7 is fresh and clean installed. No malware or virus, never installed any creative software. Well, please share ur solution here if this also happens to you. Thank you guys!

    Update:

    The solution provided by dstrakele worked perfect! Thank you again!
     
    largo1234567, Apr 6, 2012
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  2. dstrakele

    dstrakele Notebook Consultant

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    Check out this thread: http://rog.asus.com/forum/showthread...RKAROUND-FOUND
    Some G73JH and JW laptops appear to encounter problems when the CPU enters lower power mode C-States.
    ThrottleStop provides a workaround to prevent this.

    Here is another thread in this forum: http://forum.notebookreview.com/asu...87-fix-g73-freezes-random-shutdowns-bsod.html

    EDIT: I made a mistake on the 2nd thread I referenced. I MEANT to post: http://forum.notebookreview.com/asus-gaming-notebook-forum/571888-g73jw-freezes-when-not-use.html As with the first referenced thread, ThrottleStop is proposed as the workaround to disable the CPU C-States.
     
    dstrakele, Apr 7, 2012
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  3. largo1234567

    largo1234567 Notebook Enthusiast

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    Thanks man. I've tried the second solution. I will let everyone know how this turns out.
     
    largo1234567, Apr 7, 2012
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  4. dstrakele

    dstrakele Notebook Consultant

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    I made a mistake on the 2nd thread I referenced. I MEANT to post: http://forum.notebookreview.com/asus-gaming-notebook-forum/571888-g73jw-freezes-when-not-use.html As with the first referenced thread, ThrottleStop is proposed as the workaround to disable the CPU C-States.

    It's another thread started by @nuke235 and all thanks should go to him if it resolves your issue. I think he would tell you that ThrottleStop is a better workaround for this issue than the Regedit. @nuke235 reports the Regedit solution results in higher CPU temperatures.

    http://rog.asus.com/forum/showthrea...eeze-BSOD-Issues&p=52191&viewfull=1#post52191 references an Intel PDF that provides more background on the cause of this issue.
     
    dstrakele, Apr 9, 2012
    #4