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    Asus G750JW screen pixelating

    Discussion in 'ASUS Gaming Notebook Forum' started by JonnyQball79, Apr 30, 2015.

  1. JonnyQball79

    JonnyQball79 Notebook Enthusiast

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    Hello, I am hoping that someone here has come across this problem and it can be fixed. After playing GTA5 with ram almost maxed out my screen started pixelating and now it wont go away. I have factory restored my pc, it transfers to my TV through hdmi cord. it only does this in windows tiles, apps and when using programs on desktop. Other than that Desktop looks great. When uninstalling Nvidia drivers the problem totally goes away until I have to restart and it comes back.
     

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    JonnyQball79, Apr 30, 2015
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  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Seems like hardware damage to me, RMA time.
     
    Meaker@Sager, May 2, 2015
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  3. JonnyQball79

    JonnyQball79 Notebook Enthusiast

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    I was hoping it wasn't the graphics card, What is RMA time
     
    JonnyQball79, May 2, 2015
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Asus should be able to give you an estimate when you submit the ticket.
     
    Meaker@Sager, May 3, 2015
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  5. JonnyQball79

    JonnyQball79 Notebook Enthusiast

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    So after uninstalling the Nvidia graphics drivers the problem went away.
     
    JonnyQball79, May 3, 2015
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  6. JonnyQball79

    JonnyQball79 Notebook Enthusiast

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    I have a ticket into them and haven't heard back yet.
     
    JonnyQball79, May 3, 2015
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    Well it's a Sunday so have a check tomorrow.
     
    Meaker@Sager, May 3, 2015
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  8. JonnyQball79

    JonnyQball79 Notebook Enthusiast

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    Ok so Asus said to flash the bios with the same bios I already have on here. Someone else said it might be weak solder connections on the graphics card.
     
    JonnyQball79, May 4, 2015
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  9. Meaker@Sager

    Meaker@Sager Company Representative

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    You can try flashing the bios if Asus are suggesting it. If it's under warranty taking a soldering iron to it would be a bad idea.
     
    Meaker@Sager, May 4, 2015
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  10. JonnyQball79

    JonnyQball79 Notebook Enthusiast

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    So Asus paid for shipping down the their repair center. The only thing I paid for was the laptop box from FedEx which i suggest theirs over UPS one. They replaced the graphics card under warranty. Got it back in a week and half. It was a good experience after all the horror stories I've heard of the service center.
     
    JonnyQball79, May 30, 2015
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  11. Meaker@Sager

    Meaker@Sager Company Representative

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    Glad to hear it worked out ok, hopefully you get some smooth sailing gaming wise.
     
    Meaker@Sager, Jun 3, 2015
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