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    Asus GL502 touchpad not working

    Discussion in 'ASUS Gaming Notebook Forum' started by Epiales, Oct 14, 2016.

  1. Epiales

    Epiales Notebook Enthusiast

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    I've had this for a few months now and the touchpad worked perfectly fine until today. It does not even show up in device manager and I have uninstalled asus PTP in order to try and reinstall it however I keep getting the "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor" error. Can someone help me fix my touchpad?

    Also if I tried to repair the ptp in control panel it would say "There is a problem with this windows installer package. A program run as part of the setup did not finish as expected"
     
    Epiales, Oct 14, 2016
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  2. Pritish Parihar

    Pritish Parihar Newbie

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    hi there, i had a similar problem but in different asus product so i unistalled atk package also. i recommend u also to uninstall atk package of asus and then after reboot try to install both of them. hope it works for u it works for me.
     
    Pritish Parihar, Oct 29, 2016
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