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    Asus g73jh BSOD issues

    Discussion in 'ASUS Gaming Notebook Forum' started by AT0MIC_ASH, Dec 14, 2012.

  1. AT0MIC_ASH

    AT0MIC_ASH Newbie

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    For a while now i have been having bsods fairly randomly through out the day but they seem to have been getting more frequent . Also , along with this i have been having a issue were when i am watching online videos in full screen or playing games in full screen the laptop will freeze completely and have a constant buzzing noise until i shut it down by holding the power button . In the last couple of days i haven't been getting the freezing problem but i have been getting the completely random blue screens that seem to not happen when im doing any certain thing.

    here is the BSOD information

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 10d
    BCP1: 0000000000000005
    BCP2: 0000000000000000
    BCP3: 0000000000001202
    BCP4: FFFFFA8007C8AE40
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Can someone please help with my problem . thank you in advance .


    oh and also i uninstalled my video drivers and realtek drivers and only installed the current drivers on the asus download page for my notebook and i haven't had the freezing problem since ( but i also haven't been watching video or playing games much since then so the problem might still be there) but i still get the BSOD since i have done that .
     
  2. Prostar Computer

    Prostar Computer Company Representative

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    The buzzing noise could be a fan - either something is brushing against the blades (dust, lint, cable, etc.) or a ball bearing is going bad. If it's the bearing, there are fixes for it (WD-40), although the problem isn't going to damage your unit - it's just annoying.

    You can try using this to give you any additional information on the error code: Blue screen of death (STOP error) information in dump files.

    Hopefully that will shed some light on the error code. But in any case, I would recommend testing your memory using MemTest86+.
     
  3. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    Are the bsods random stop codes, or are they always 0x10d? 10D is a windows driver framework access violation, which would likely point to a driver problem. Do check your minidumps with bluescreenview or whocrashed. If they're random stop codes each time, RAM is the first suspect, so run memtest86+.
     
  4. AT0MIC_ASH

    AT0MIC_ASH Newbie

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    the buzzing noise is coming from the speakers them self , its a digital sound so i know its not the fans . But i will try the memtest and come back with results.

    They were all 0x10d at first but last night i something odd happened , my computer froze during a game with the buzzing sound but after 20 seconds of being frozen it blue screened and gave me a new 0x9c code . and i have been checking my minidumps but the one last night didnt give me one and i also noticed it stopped while in the process of dumping during the blue screen.

    oh and also i do have the full 0x9c code if that is needed
     
  5. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    Have you ever updated your realtek audio drivers? If not, do.
     
  6. Newbieee

    Newbieee Newbie

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    Hey I don't know if you still have the computer or got it Fixed but i have the same computer and i had the same issue i finally got tired of it and took my computer apart cleaned it and what i did was reseeded my RAM by pulling it out and putting it back in, I just did this yesterday and it hasnt BsoD'd at all so maybe it just got bumped around and got loose, Hopefully this will help you and anyone else who is having problems. I watched this video to make sure i was disassembling it right so Goodluck biggrin.gif https://www.youtube.com/watch?v=bWF2c85CmpU