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    Asus g73sw (HELP!)

    Discussion in 'ASUS Gaming Notebook Forum' started by ThaWhack, May 31, 2011.

  1. ThaWhack

    ThaWhack Newbie

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    I recently just bought my g73 week ago and I'm having a booting problem where it will boot up to the asus screen and just freeze or sit there so i have to reboot it and this happens every so often. Sometimes i will have to reboot it more then once.? HELP please.

    Thank you, God Bless
     
    ThaWhack, May 31, 2011
    #1
  2. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

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    That could be a wide variety of problems with software or hardware. If it s a consistent issue from day 1, I would recommend taking it back to the reseller for an exchange as most resellers will have at least a 15 day return window. If that isn't an option I would contact ASUS right away to see if they have had a common issue like this and if they have a fix. I have not heard a problem like this reported a lot, but that doesn't mean it isn't common.
     
    Support.4@XOTIC PC, May 31, 2011
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  3. Chastity

    Chastity Company Representative

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    I would also update the BIOS, and reset it to defaults, as possible garbage in the CMOS can cause such issues, or been addressed in the update.
     
    Chastity, May 31, 2011
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  4. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    Yes reset the CMOS to user defaults. If the problem continues, run memtest86+ since it could be bad RAM among other hardware issues.
     
    ALLurGroceries, May 31, 2011
    #4