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    BRAND NEW ASUS G74S display problems

    Discussion in 'ASUS Gaming Notebook Forum' started by betoyeo, Aug 22, 2011.

  1. betoyeo

    betoyeo Newbie

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    Hey guys... im new here but... let me tell you my problem and hope you can help me

    i bought a Asus G74S notebook a few hours ago in Tucson Az, (im from Mexico) so basically when i arrived home (Mexico) i conected the laptop and bumm... the display stays in black screen...

    already tried the battery removal thingy...

    I actually plugged the HDMI to my TV and it works... but still now signal to the LAPTOP´s Display... any idea of how to fix this? or i need to go to Az again to take it back to best buy?

    Thanks and sorry to bother...
     
    betoyeo, Aug 22, 2011
    #1
  2. CrappyAlloy

    CrappyAlloy Notebook Evangelist

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    Is it ALWAYS black? No matter the angle? It might be the LCD Cable (LVDS I believe) loose.
     
    CrappyAlloy, Aug 22, 2011
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  3. JOSEA

    JOSEA NONE

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    JOSEA, Aug 22, 2011
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  4. Trazzm

    Trazzm Notebook Guru

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    Did you try Fn-F7?
     
    Trazzm, Aug 22, 2011
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  5. betoyeo

    betoyeo Newbie

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    Hey guys thanks for the quick responses

    @CrappyAlloy: Yeah... ALWAYS BLACK... i remember the first time that i turned it on, i hit the FN + F6 and it turned on but with no images... just an "Electrical Grey"

    @JOSEA: Well... Tucson is 3 hrs from here i rather take it back but its good to know incase they dont change it... just a question... doing that avoids the warranty?

    @Trazzm: Yeap... tried eeeeverything... all the FN + keys... when i plugged te HDMI and it was displaying on the TV, i hit the FN + F7 to change to LAPTOP LCD and it only gave me the option HDMI.... says anything to you?

    Thanks guys! more suggestions are welcome!
     
    betoyeo, Aug 22, 2011
    #5
  6. Trazzm

    Trazzm Notebook Guru

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    Well, like the first two said, it sounds like the display connector worked itself loose during transit.
     
    Trazzm, Aug 22, 2011
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  7. betoyeo

    betoyeo Newbie

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    Do i Lose warranty if i open it and reconect it myself?
     
    betoyeo, Aug 22, 2011
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  8. CrappyAlloy

    CrappyAlloy Notebook Evangelist

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    No it will not void the warranty if you just remove sections that regard the LCD panel and repair/fix the LVDS cable yourself. The only major warranty voider is messing with the CPU.
     
    CrappyAlloy, Aug 22, 2011
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  9. betoyeo

    betoyeo Newbie

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    oh well... Hmmm i'll go back to Arizona this Saturday... i'll just change it for a new one. Rather doing that, that messing with it... kinda expensive to do something wrong heh

    Thanks for your advice anyway... i really appreciate it! let you know what happen next.
     
    betoyeo, Aug 23, 2011
    #9