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    Blue Screen on random start up

    Discussion in 'ASUS Gaming Notebook Forum' started by ElSerch, Mar 29, 2011.

  1. ElSerch

    ElSerch Notebook Consultant

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    I just got a G73JW but from day one on random start up I am having a blue screen issues.
    I have the computer from less an week and I already did the second recovery system and today the blue screen show up. Any ideas or comments.

    These are my specs and below are the shots of the blue screens
    ASUS G73JW-XT1
    i7-740QM
    17.3" FHD (1920*1080)
    nVidia GTX 460M 1.5G GDDR5
    HD 500G 7200RPM
    8G DDR3 (2*4 / 1333)
    WIN 7 HP

    [​IMG]
    [​IMG]

    Regards
     
    ElSerch, Mar 29, 2011
    #1
  2. JOSEA

    JOSEA NONE

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    JOSEA, Mar 29, 2011
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  3. Typecast

    Typecast NBR's Tamed Zombie

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    Or try downloading whocrashed. That application will tell you what caused your recent bsod's.
     
    Typecast, Mar 29, 2011
    #3
  4. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    Yeah or use bluescreenview to check your minidump.

    Hard to diagnose with just the stop code... try removing the trend micro antivirus or whatever it is that shipped with the PC.

    Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
     
    ALLurGroceries, Mar 29, 2011
    #4
  5. frosty5689

    frosty5689 Notebook Evangelist

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    It BSODs at random at the Windows 7 loading screen or after you boot into Windows 7? I would try memtest86 and also make sure you're running on AHCI in BIOS. One last thing I can think of is installing the latest drivers for Intel 5 Chipset and Intel Rapid Storage Technology. Possibly audio drivers too.
     
    frosty5689, Mar 29, 2011
    #5
  6. Chastity

    Chastity Company Representative

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    I second removing Trend Micro. I've done a lot of laptop setups from factory states, and TM is normally the culprit for system crashes.
     
    Chastity, Mar 30, 2011
    #6