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    Buying an Asus g53sw from NEWEGG?

    Discussion in 'ASUS Gaming Notebook Forum' started by murdereed, Oct 8, 2011.

  1. murdereed

    murdereed Notebook Enthusiast

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    well i was thinking of buying the g53sw from newegg and im aware the g53 series haave numerous problems upon receiving. Be it dead pixels, battery not charging, etc. im kinda new about computers and new at this site as well.

    My question is: if i bought this laptop and there were faulty problems with it, would i RMA to newegg or ASUS company?

    Also i live i CAllifornia, Los Angeles and i read about the repair centers where i can drop and get it fixed? what's that about? is that center affiliated with ASUS?

    I know RMA doesnt cost money in general but if i were to send it to this repair centers(mentioned in the first thread of the ASUS forum), do i have to pay money?

    P.S. i want to stress whether i send it back to NEWEGG(reseller) or ASUS(manufacturer).

    Thank you guys, i will appreciate any thoughts and comments..
     
    murdereed, Oct 8, 2011
    #1
  2. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    If it's within 30 days you RMA it to newegg.
     
    ALLurGroceries, Oct 8, 2011
    #2
  3. smellon

    smellon Notebook Evangelist

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    Yes. I also hear that Asus RMA is much more complicated and takes much longer.

    Although I'm currently RMA'ing my second g53sw, Newegg's service has been very good. You should read my post suggesting that Newegg actually has a bad batch of g53sw's. If the third replacement is also DOA, I will likely get an MSI.

    Sean
     
    smellon, Oct 8, 2011
    #3
  4. Chastity

    Chastity Company Representative

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    ASUS Notebook Authorized Service Provider

    our list of Authorized Service Providers
     
    Chastity, Oct 13, 2011
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