Calling All Asus G73Jh owners

I have:
An Asus G73Jh Laptop with an Intel Quad Core I7 processor @ 1.60GHZ
An ATI Mobility Radeon HD 5870 Graphics Card
6 GB of RAM

Question 1

I was running Borderlands 2 on my laptop and as I was playing my computer overheated and the screen stopped working, displaying a gray background with white vertical lines across the screen. I suspect that the graphics driver failed. Is there any way to prevent this from happening, either by getting a better graphics card or getting a different driver?

The driver under device manager in My Computer is the ATI FirePro M7820.

Question 2:

For the Asus G73Jh, what is the best way to clean the inside of the laptop case, specifically, to get to the fans near the back of the case? I have done some things to clean out the dust in the computer as best as possible but there are still several places inside that I cannot get to. Is there a way someone may have found to clean the fans in the back of the case well, free them of their dust?

Thank You,

RPetrelli

 

Have you got the latest vBIOS,

http://forum.notebookreview.com/asus-gaming-notebook-forum/515309-how-fix-your-gsod-blues.html

ATI FirePro M7820? is that the wrong driver, ATI Mobility Radeon HD 5870 is the card inside the jh.

 

For blowing out the vents: http://forum.notebookreview.com/asus-gaming-notebook-forum/532474-get-out-air-cans.html

More info on cooling here: http://forum.notebookreview.com/asu...hreads-read-before-posting.html#g73jh-cooling

 

Well, I'm not sure if i have the wrong driver. I used the ATI catalyst to find the driver and it assigned it to my computer. Is there an actual ATI Mobility Radeon 5870 Graphics Driver somewhere?

 

yep, bios is updated...

 

vbios not system bios but it sounds like you are using the wrong driver.

 

There is a link to the latest available video driver in my post here: http://forum.notebookreview.com/asu...40272-asus-g73jh-driver-disc.html#post8334226.

As mentioned above, we're talking about video bios, not system bios.

 

OP install HWiNFO64 Download and see this thread for more details on VBIOS http://forum.notebookreview.com/asus-gaming-notebook-forum/690990-g73jh-problems-very-strange.html

 

Running g73jh - rbbx05, 6 gig ram, hd5870 mobility radeon and windows 7.

I did a search and there seems to be a bios and vbios problem with what was originally shipped with the g73 series. I am hoping that my laptop is not one of those with this problem. Because after reading all the posts on replacing the vbios, they all end up with some kind of warning that this may mess your system up. I do remember trying out the new catalyst control center and downloading the latest video driver THEN getting my first ever crash, I just reverted to my old settings. But now that games are getting more demanding my so called "gaming laptop" can't seem to run some of them, which is weird since I clearly pass requirements and other games with higher requirements run fine. Please tell me the Asus-auto update fixxed this, and I just got bad game copies. Can someone tell me if my Bios/vbios is the updated version before I go follow the instruction on the" http://forum.notebookreview.com/asus-gaming-notebook-forum/515309-how-fix-your-gsod-blues.html".

f2 to bios screen and I see this :

American Megatrends
g73jh 206
Vbios version 012.017.000.004.0339.a336
EC version b02c180202

I hope that company representative is still posting here, some of those posts are over 2 years old int the GSOD topic.

 

WarChicken there are many experts on this model who post here. I know for sure that 206 is not the latest BIOS - 213 is.
See post 8 above and the second link will confirm that you are not on the latest VBIOS that will allow you to run the lastest ATI video drivers successfully. The VBIOS will not be fixed via auto update, if you call them I doubt they will ever admit that the fixes listed here exist for VBIOS.

 

211 changes the fan profile, 213 did fix touchpad and keyboard issues for some, so they aren't all that critical. 209 fixes a lot of small issues like Fn+Esc making th elaptop freeze though as well as a throttling problem when going form battery to plugged in so you'll want to update to at least 209.

 

Ok I got a bootable thumbdrive with the .93 vbios in it(gary's bios). But where do I get the 213 BIOS, shouldnt I get that first? Or how do I figure out what the motherboard is on my g73jh rbbx05, so i can search for the right bios for it.

 

Ok got the bios up to 213, and the vbios to 012.020.000.032.0383.g730. But when I ran the CCC 12.10 it went to the blue screen.... wth?

 

Testing for stability is definitely required.

 

Well, at least I upgraded my bios and vbios. I think Im close to giving up on the hd 5870. it just refuses to work on anything but the 2009 version. I tried uninstalling the old driver then running ccc, but that made it even worse, windows could not recognize the hd 5870, because a hardware/software change. IF i run ccc 12.10, i get blue screen and an unstable driver that leads to a crash sooner or later. I can no longer find the 10.8 "mobility" ccc, as thats the one that most people had success with. I can easily find the 10.8 ccc, is that the same thing? I called the asus support line but all they could do for me was to advise me to do a system restore, probably because I'm out of manufacture warranty. Some of us had some success, maybe I should try chastity od version?